AddressSenior Administration Clerk
Full Time
Spring Hill Specialist Day Hospital
Benefits
- Assisting in relocating to a State-of-the-art Day Hospital
- Join a safe & inclusive workplace; we have an active Ally Network & Diversity Council
- Realise your career ambitions through our leadership development program.
- Stay on top of your physical and mental health with the Virtus Wellness Program
About us
Virtus Specialist Day Hospitals are leading providers operating theatre services, designed to provide the best possible environment for patients and their surgeons. Our hospitals are highly automated with specialised surgical lighting and remote camera systems, they are well-appointed and equipped with on-site Central Sterilisation Departments and are maintained with contemporary technologies and instrumentation. Virtus Specialist Day Hospitals form a network of day hospitals across the east coast of Australia extending into NSW, Queensland, Victoria and Tasmania.
The Role
Our administration assistants are important members of this successful healthcare company, and we respect and value the need for experienced customer service focussed individuals working hand in hand with our highly skilled medical team. The role would suit someone who has experience in office administration, and day surgery, who is compassionate and sensitive to the needs of our patients undergoing fertility treatments and other proceudres . We believe your strong customer service skills will contribute significantly to the provision of the world class care we deliver.
Responsibilities
- Working in a small team of reception staff to deliver a level of service and care that consistently exceeds patient expectations.
- Working 'hands on' as part of the Hospital reception team
- Regular contact with patients face to face, via phone and email
- Working within a multidisciplinary team under the guidance of the Administration Team Leader
The successful candidate will have
- Strong references of high-quality service - an energetic, passionate can-do approach is paramount with experience managing and solving unhappy patients concerns.
- Proven track record for procedural accuracy and attention to detail
- Empathetic understanding and ability to provide the utmost respect and support for all our patients during their medical treatment.
- A high level of computer literacy - oral and written communication skills
Forward your CV and cover letter to:
Salina Blake
Director of Nursing
************@shsdh.com.au
