Administration Officer - Contacting

Administration Officer - Contacting Apply now Job no: 499945 Work type: Fixed Term Location: South Brisbane Categories: Administration About the role The Mater Hospital Administration team has an opportunity available for 2 x experienced Administration Officer to join the Day Procedure Unit in a maximum-term part time position 0.5 (19 hours per week) until 30th June 2024. This position will be based at Mater's South Brisbane Campus. This is a fantastic opportunity to join Mater’s professional Administration Services Team who provides exceptional care and service to our patients. Salary range: $28.67 - $33.28 (MCA2) per hour plus superannuation and salary packaging. What you’ll be doing SMS messaging to confirm patient attendance for surgery Outbound calls to patients to confirm attendance Escalation of unconfirmed bookings to scheduling teams Patient contacting to confirm demographics prior to presentation Screening questions in outbound calls Escalation of issues identified during screening Updating of patient demographics in iPM Incoming Telephone Enquiries Preparation of admission paperwork Prepare PEF forms and print patient labels Data entry Prepare and scan documentation Participate in the implementation of projects, undertaking training and education as necessary About you Proven experience working in a team within the Medical/Healthcare profession desirable Experience in Administration or relevant qualifications regarded The ability to balance conflicting demands within tight timeframes Ability to maintain composure and positivity in times of change Demonstrated ability to operate both in a team environment and autonomously using initiative, sound reasoning and strong listening and decision making skills Deliver a patient centric approach and have a passion for delivering an exceptional experience Possess excellent written, verbal and communication skills Have a naturally inquisitive nature and drive to understand processes and systems Why join us? Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay Access to package meal and entertainment expenses via salary packaging Access to leading education and professional development via Mater Education Access to our Employee Assistance Program and on-site pastoral care teams Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other Access to on-site, discounted parking Discounted food and beverage at various campus cafés and coffee venues Applications close on Tuesday 6th February 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW! Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. It is now a…
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