Administration Officer

Join our Hospital Administration team at Ramsay Clinic Adelaide today! 

About the Role

At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families at our clinic, you will set the tone for a welcoming and supportive experience.

Key Accountabilities

• Provide timely and accurate information in response to queries by patients, carers or clinicians regarding hospital services.
• Ensuring all relevant patient forms are signed and patent labels are printed.
• Preparing claims to be sent to health funds and entering into relevant systems.
• Billing of accounts using the relevant system and other requirements as instructed
• Recording and reporting on administrative tasks associated with the day to day running of the hospital
• Attending to the telephones/switchboard using a polite and friendly manner
• Providing timely and accurate information in response to queries by patients, visitors, vendors and other customers, handling enquiries proficiently

What You’ll Bring

To succeed in this role, you will have the ability to liaise with patients, relatives, clinicians and vendors, reporting outcomes or needs to the manager of the department or direct line manager/ supervisor

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Strong communication and interpersonal skills
• Comfortable working in and communication with a multidisciplinary team
• Understand and apply the principles of confidentiality and privacy
• Comply with Infection Control policies and procedures
• Ability to work 0.8 FTE hours across 5 days with the possibility for full time

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Our Hospital

Ramsay Clinic Adelaide has set the standard for private psychiatric care in South Australia. Our 83-bed facility provides a comprehensive range of assessment and treatment services.

Ramsay Clinic Adelaide is committed to funding research and supporting ongoing evaluation and outcomes studies in Psychiatric care. Ramsay Clinic Adelaide currently funds a half time Chair of Psychiatry through the University of Adelaide's faculty of Health Sciences.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Moira Brooks via ***********@ramsayhealth.com.au

Applications close: Thursday the 23rd of May 2024

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com