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Form of workThe Opportunity
Due to continued growth, there is an opportunity to join our Brisbane based team as a Legal Support Officer. This role is pivotal in ensuring the administrative link between our clients and our team of dedicated field representatives.
The Role
This is a varied role where you will be completing administrative tasks associated with the services we provide to our clients from legal and financial industries.
Tailored for individuals with a sharp eye for detail, adept at fostering connections, and genuinely committed to delivering exceptional customer service, you will play a vital role in overseeing the review and seamless flow of information back to our valued customers.
Duties & tasks:
- Utilise our in-house file management database to enter client instructions, update file progress, and generate reports & invoices
- Creating templated Affidavits
- Liaise with clients and field agents via phone
- Coordinate field agents to ensure files are actioned according to internal and external guidelines & procedure, and in accordance with relevant legislation
- Provide exemplary customer service to clients, achieving the best possible outcomes
- Adhere to all policies and procedures
Skills & experience:
- Minimum of 2 years’ experience in a fast-paced administrative environment (medical, legal, construction, etc.)
- Administration experience within a law firm will be advantageous but not essential;
- Ability to deal with clients & third parties professionally and with sensitivity
- High attention to detail
- Outstanding client service and interpersonal skills
- Excellent written & verbal communication skills
- Time management, organisational & multitasking skills
- Professional, positive, and ethical attitude
- Willing to undergo police check
Benefits:
- Regular hours of 9:00am - 5:00pm
- An attractive salary package
- Hybrid working arrangements
- Be trusted to take ownership of your suite of duties
- Supportive and high performing team environment
- Continuous hands-on training
- Career development opportunities across other divisions within the Risk and Security business
About Us
Risk and Security Management is one of the country’s leading service providers to law firms, government departments, global corporations and the financial services sector. Working on behalf of these organisations we provide a range of services to assist with their suite of Legal Support services.
