Administration Officer

Xtreme Clean is a restoration company providing 24/7 restoration services for Insurance repairs. Our Head Office is currently situated in Loganholme but moving to a brand new office in Meadowbrook! Regional offices on the Sunshine Coast, in Victoria, ACT and NSW.
 
Due to rapid growth and national expansion, we are looking for enthusiastic and organised Claims Officers to join our team. We are looking for individuals who are happy to perform a range of customer service and administrative duties whilst supporting our team and clients in a dynamic fast paced position. 
 
The role:

• Full time position
• Working from our Loganholme office
• Provide exceptional customer service to our clients and their customers
• Schedule and maintain technician appointments.
• Liaise with restoration technicians
• Review technician reports and submit to clients.
• Perform a range of administration duties and support to our team and clients.
• Provide job costings to clients
• Establish and maintain relationships with our customers, clients and contractors regarding insurance claims.

To be successful in this role, you will possess:

• Scheduling or rostering experience (desirable)
• A high standard of written and verbal communication.
• A high quality of work and professionalism
• Ability to review reports and identify inconsistency in grammar and punctuation.  
• High level of computer skills across systems and Microsoft Office programs
• Time management skills
• Attention to detail
• An average typing speed of 60 wpm
• Professional phone manner
• Be highly motivated with a sense of urgency
• A proactive nature and be keen to work as a member of a highly successful, KPI driven team

If you are looking to be a part of a great team, we want to hear from you.

Apply now!