Administration Officer

Administration Officer (Secretarial and Administration) 
 
This position will provide general administrative assistance and business support to the broader Waste Services department. 
 
Key Responsibilities and Outcomes:
 

• Provide administrative support and general assistance within the Waste Services department ensuring appropriate communication of any matters or emerging issues requiring attention.
•  Manage incoming and outgoing correspondence and customer requests ensuring timely responses, appropriate follow-up and escalations and preparing outgoing correspondence as required.
•  Assist with preparing briefing notes, statistical data, presentations and other business documents.
• Assist in the creation and maintenance of agendas and minutes for departmental meetings.
• Assist with the department’s reporting, budget and procurement processes; liaising with suppliers, obtaining quotes, raising purchase orders, process invoices and reconciling credit cards.
• Assist in the review and update of resources including template letters, forms and customer service reference information to ensure accuracy, consistency and alignment with departmental processes.
•  Assist in reviewing processes within the department with an emphasis on efficiency and service enhancement.
•  Develop and maintain positive relationships with customers and stakeholders that will increase the effectiveness and profile of the team and department.
• Contribute to a positive team environment to achieve a high performance, continuous improvement and customer-focused culture.

Knowledge & Experience 

• Sound knowledge of administration practices and procedures.
• Well-developed organisational skills and work ethic with the ability to work autonomously. 
• Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities, and meeting deadlines. 
• Proficiency with the Microsoft Office suite of programs and the ability to develop proficiency with council's corporate systems.
• Well-developed people and relationship skills with demonstrated ability to work in a team environment, communicate effectively at all levels of the organisation, contribute to a positive work environment and with a strong focus on provision of quality customer service

Qualifications

• Certificate II in Business Administration or equivalent experience. 
• Current C class drivers licence. 

If you would like to apply for this position, please hit the apply now button or forward your CV to *******@foundationrec.com.au
Additional information

• Local Council
• Friendly crew
• Good work environment