Are you detail-oriented with a passion for administration and customer service? AWN Insurance is currently seeking a dedicated Administration Officer to join our friendly team at our modern offices in Tanah Merah. As an Administration Officer, you will play a crucial role in ensuring the smooth operation of our department while providing top-notch service to our valued customers and clients.
AWN Insurance has long been recognised as one of Australia's leading warranty and insurance companies due to its innovation and customer product reviews. AWN Insurance has won the Product Review award for Car Insurance for 6 years in a row (2019 - 2024).
https://www.productreview.com.au/listings/australian-warranty-network
Position details:
- Full Time
- Monday to Friday, 8:15am to 5:15pm (no weekend work!)
- Located in Tanah Merah, conveniently accessible to the Logan Hyperdome and many other major outlets surrounding.
Your main duties would include, but not be limited to:
- Accounts Receivable (process new business & renewals)
- Processing customer policy updates and maintenance
- Data entry and reporting
- Daily record keeping via electronic systems.
- Professionally answer and handle incoming calls and enquiries.
- General administration duties (Filing, Scanning, Photocopying etc.)
- Stationary & office supply procurement
- Various other tasks as specified by Management.
The successful candidate should be able to demonstrate:
- High attention to detail
- Willingness to learn
- A friendly and professional phone manner
- Excellent customer service skills
- Good time management skills and ability to work independently
- Great communication skills
- Be a punctual and reliable member of staff
- Proficient with Microsoft Office 365
Benefits:
- Onsite parking
- Employee benefits scheme offering free annual Roadside Assistance and discounts on Insurance products.
- International/domestic company for over 30 years providing a secure future for employees.
If you thrive in a close-knit team environment and are looking for a position in the administration field, we invite you to apply! Please submit your resume with a cover letter through Seek or by email to **********@australianwarranty.com.au.