AddressThe role:
The Administration Support Officer is the first point of contact through reception and provides efficient and friendly service that meets both customer needs and corporate standards. The position provides broad administrative support to assist completion of activities across the various departments of the venue.
This is a casual role, with approximately 1-2 shifts per week. It is anticipated that shifts will regularly be rostered most Wednesdays, and on event days which includes weekend work. Plus additional ad hoc support.
Key tasks:
- Provide exceptional customer service in person, via phone and email
- Provide quality support through the completion of administrative tasks, assisting with department activities and assisting with managing venue correspondence.
- Provide venue access to approved Hirers and contractors as directed. This includes assistance with venue sign in and sign out procedures and assisting with inductions.
- Provide support to the Administration Coordinator in office management including monitoring and maintaining of the office/room bookings, staff kitchen and office/consumable supplies ensuring these are replenished, and meeting room preparation.
- Ensure proficient management of time and tasks to ensure work is completed in an efficient manner
- Utilisation of SQ systems.
About you:
- Demonstrated experience in a similar position providing administrative support, with a focus on customer service.
- Well-developed communication and interpersonal skills.
- Excellent telephone manner and attentiveness.
- Ability to follow instruction and work under limited supervision.
- Ability to acquire knowledge of the venue and its facilities.
- Ability to use Word, Excel, Outlook and data entry as well as general computer skills.
Please visit the Stadiums Queensland Careers page, for the full position description and details on the application process.
Applications close Tuesday 14 May 2024.
Brisbane Cricket Ground (The Gabba) is a venue of Stadiums Queensland (SQ).
Why work for Stadiums Queensland?
- Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn’t you want to be a part of something big, and at the same time, provide local communities with an awesome customer-centric experience.
- Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.
- Learning and Development – SQ wants to develop future leaders and specialists in their fields. As an employee, you’ll get as much out of your development as what you put into it.
- Teamwork – we are supportive, enthusiastic, and passionate – One team, One dream, enabling us to deliver world-class experiences and celebrate the successes
- International Venues – If you have ever attended one of our venues, you’ll already know this. Offering the highest standards, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance.
The organisation:
SQ is charged with the management of major sports facilities that are declared under Queensland Government regulation as being venues having the capacity to stage national or international sports events, recreational or entertainment experiences. SQ’s portfolio of venues include Suncorp Stadium, The Gabba, Sleeman Sports Complex, Brisbane Entertainment Centre, Queensland Sport and Athletics Centre, Queensland Country Bank Stadium, Cbus Super Stadium, Queensland Tennis Centre, and People First Stadium
