AddressDollar Sweets is a proudly Australian family-owned business selling confectionery and home-baking products to a vast range of customers, including all major grocery retailers.
Located in Pakenham, in the south-eastern suburbs of Melbourne, we have over 70 years’ experience in food manufacturing. We pride ourselves on our reputation within the industry, with an impressive list of major Australian and international clients.
We have an opportunity for someone new to join our team and show us what you can do!
Job Details:
We are looking for a part-time Administrative Assistant. The role will be 4 hours, 5 days per week, with flexibility available. You'll need enthusiasm and energy to join our dynamic and fast paced Sales and Supply Chain Team, reporting directly to the Supply Chain Manager.
Ideally, we are looking for someone with data entry experience, high attention to detail, a fast learner (this is FMCG!) and great customer service skills. Plus, a desire to work with our customers to drive and grow sales.
The Role:
In this role you will undertake critical business functions including, processing of orders and invoices; and handling enquiries from a number of sources including our website, transport companies and the general public. All the while, ensuring consistent and professional communication.
As this is a part-time role in a face-paced company, we’re looking for someone who can work autonomously and efficiently to achieve the day-to-day tasks required.
Key Responsibilities
- Daily processing of orders, Syspro data entry and EDI
- Processing invoices
- Assist our Warehouse in ensuring orders are delivered on time and in full
- Handle all customer service related queries; including incoming calls, emails and website enquiries
- General office duties e.g. organising samples, ad hoc requests
- Sales administration support as required
- Run sales and margin reports from Syspro
Personal Traits
- Data entry experience with a high level of accuracy
- An understanding of customer service requirements
- Energetic and enthusiastic – we need a great communicator and a team player
- Preferably familiar with food manufacturing and the use of ERP systems
- A fast learner with a positive attitude
Salary Range: $27.00 - $30.00 per hour, plus super
Please send applications, including a covering letter to *************@dollarsweets.com
