North Coast Region Community Corrections are seeking applicants to fill the permanent position of Administrative Officer (AO2) at our Maroochydore District Office.
The Administrative Officer delivers efficient and effective administrative and clerical support for the district office and supports day to day operations.
We are committed to growing, maintaining, and promoting a diverse workforce. We encourage applicants from all backgrounds including First Nations, Culturally and Linguistically Diverse and those with disabilities, to apply.
Community Corrections is responsible for supervising adult offenders in the community. Community Corrections is divided into seven regions each with a number of district offices and reporting centres.
To be considered for this role, please provide the following information:
- A cover letter (1-2 pages maximum) outlining how your knowledge, skills and experiences make you a competitive candidate against the Leadership competencies for Queensland ( https://www.forgov.qld.gov.au/leadership-competencies-queensland ) (Individual contributor): Vision, Results and Accountability within the context of the essential requirements (please refer to role description)
- Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your resume and contact the selection panel chair to discuss.
- Your response to the attachment Questions 1-3
- Please elaborate on how your work experience, abilities, knowledge, and personal qualities would translate to working in a fast paced, client-focused environment work within the community and interacting with supervised individuals?
- Can you please tell us about time that you have worked with a challenging customer or client. Explore what happened, the actions you took, the outcome and any learnings. This example does not need to be work related.
- Why do you consider that you would be a good fit for the Administrative Officer role with Community Corrections.
The essential requirements for this role are:
- Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
- Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
- Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summaries information and data
- Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
- Ability to acquire knowledge of relevant acts and regulations
- Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders
- Ability to use judgement and discretion with confidential information
- Oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the office
- Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology
Applications to remain current for 12 months.