Alliances Account Manager – Infosys

Alliances Account Manager – Infosys

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

The Infosys Account Manager understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy. They drive business performance and manages the portfolio mix to optimize profitability of the account. They are accountable for pipeline building and supportive in deal closing and orchestrating the deal team. They builds and develop relevant customer relationship networks with key influencers and decision makers in IT and business. They develop and engages with the extended partner ecosystem to maximize HPE’s presence in the account.

The Account Manager provides highly innovative solutions and will lead a large, cross-division functional team across a large complex multi-country projects.

Your Key Responsibilities:

• Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
• Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way.
• Actively engages with the customer to identify opportunities, starting from the higher levels of the customer organization.
• Knowingly invests in maintaining and developing a professional relationship network within the customer to maximize efficiency and effectiveness for HPE
• Develops and maintains comprehensive view of the partner landscape in the account - from both IT and vertical industry perspectives.
• Constantly develops and updates expertise in IT technology
• Actively builds, develops and leads the extended account team.
• Provides feedback into other HPE organizations and coordinates with other customer facing HPE organizations to improve the customer experience.
• Fully owns the development and execution of a comprehensive account business plan for defined accounts.

About You:

• 8-10+ years account management experience.
• Experience working as an IT leader, within an IT department, and/or working within customers is a plus.
• Strong track record of account management and sales performance.
• Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired.
• Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
• Able to efficiently deliver on short term sales engagements and objectives.
• Builds and maintains comprehensive knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• Highly skilled at leading teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
• Highly skilled in creating strong professional relationships across all levels of the organizations internally and externally; understands and leverages the value of networks and collaboration.
• Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language highly relevant to the customer, partner or internal stakeholder.
• Understands and expertly leverages influencing and negotiation techniques.
• Consistently able to show predictability and operational excellence both internally and externally.
• Works with all levels of decision-makers in the customer organization, including C-Level.
• Orchestrates regional pursuit resources for the account.
• Participates in account investment decisions about pricing and resources.
• Leads highly complex sales engagements, project management and coordination to meet customer deadlines.

#Australia

#LI-Hybrid

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales

Job Level:

Master

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.