AddressSome of your key responsibilities in this role will include:
- Monitor Crypto Risk Exposure: Utilise advanced blockchain analysis technology (Chainalysis) to review and manage incoming and outgoing crypto transactions, ensuring robust risk management.
- SMR Reporting: Collaborate with fellow AML Officers to take full responsibility for Suspicious Matter Reporting (SMR). Ensure all reports are accurately completed and submitted promptly, adhering to AUSTRAC guidelines.
- Enhanced Customer Due Diligence (ECDD): Perform comprehensive ECDD on customers by collecting and verifying data related to their source of wealth and expenditure. Engage with customers to obtain necessary information and maintain meticulous records.
- Exceptional Customer Support: Provide top-tier customer support across Swyftx's omnichannel platforms. Build strong relationships with customers, acting as a trusted advisor. Ensure all interactions are accurately documented in the CRM system.
- Fraud Prevention Collaboration: Work closely with the fraud team to identify, investigate, and prevent fraudulent activities, contributing to a secure and trustworthy platform.
