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SalaryDESCRIPTION
To meet the growing demand for AWS Services across Australia and New Zealand, our team onboards, develops and supports exceptionally talented field sales teams. Do you have a passion for Field Enablement? Do you possess strong program management, project execution and communication skills with a track record of delivering value to field teams? Do you love working in a fast paced and dynamic field sales environment? If so, we'd like to speak with you!
This is your chance to join our Australia & New Zealand (ANZ) Field Enablement team as a Field Enablement Program Manager. You will own and implement learning, coaching and development programs aligned to the priorities of the APJ and ANZ business with the goal of driving field effectiveness and delivering business impact.
The successful candidate will possess the ability to take initiative to complete complex tasks and projects quickly and independently, lead with urgency for situations that require quick turnaround, switch gears at a moment's notice, take effective action without knowing the full picture, and use data to measure success and adjust program execution.
Key job responsibilities
- Partner with the APJ Field Enablement Teams to initiate discovery on field needs, input into program design, seek regular feedback and alignment with field stakeholders and drive enablement programs from inception to outcomes.
- Develop programs and initiatives to drive field engagement in enablement programs ensuring maximum value is delivered to our field and in turn our customers.
- Own and manage ANZ Field Enablement content, portal, and drive communications schedule via email, slack, and calendars.
- Engage local and global peers to stay current on upcoming projects, tools and resources to enhance learning programs and drive continuous improvement.
- Work with subject matter experts developing high-value enablement sessions that improve customer engagement including session descriptions, content, customer stories and upload into learning management and content broadcast systems.
- Organize and manage on-site classroom logistics such as speaker schedules, invites, catering, and attendance and session surveys.
- Manage field inbound and outbound communications as well as create mechanisms to capture regular field feedback.
- Define and refresh Field Enablement reporting including training schedules, training completion status, budget management, as well pipeline and activity impact metrics for onboarding and continuous learning programs.
A day in the life
This role will work closely with the ANZ field, understanding the needs of the business and championing them through to the APJ and Global teams.
A typical day will see this person meeting with field sellers and leaders, capturing needs, assessing enablement gaps and sourcing value-add solutions. They will partner with local and regional Subject Matter Experts to ensure the field have access to required information, tools and resources.
About the team
Our team support approximately 2100 members of the Commercial Sales field, our vision is to design and deliver considered and connected learning experience that enable the AWS field to execute positive business outcomes for their Customers.
We are a team that collaborates, supports and acts towards shared goals and encourages diverse experiences and perspectives.
We are open to hiring candidates to work out of one of the following locations:
Sydney, NSW, AUS
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
