Ao3/1 Maintenance Support Officer

Full-time Temporary Maintenance Support Office Role based in Maryborough, QLD

Your new company
Hays is pleased to partner with a prominent state government body, who play a vital role in supporting the wider Queensland community in development and maintenance. They are seeking an efficient and dynamic AO3 Maintenance Support Officer to join and contribute to a great team on a full-time temporary contract, based in Maryborough, Fraser Coast Region.
Your new role
As the Maintenance Support Officer in a busy contact-support centre environment, we are seeking a confident individual who displays the ability to operate and thrive in a multitasking environment, to achieve team objectives. You will be responsible for:

Providing high quality and consistent customer service experience to customers on an incoming and outgoing basis.

Meeting and exceeding KPI’s for yourself and your team. 

Demonstrating a high level of interpersonal skills during customer interaction and stakeholder engagement.

The implementation of industry-specific software, databases, scripts, and tools. 

Participating actively and maintaining a positive professional outlook amongst a small team.

Ensuring high standards and accuracy when collating documents, reports, and records via information systems.

What you'll need to succeed
 To be successful in this role, you will have:

Demonstrated experience working within a team to contribute to wider objectives.

General administration and MS Office (Word, Excel) skill set.

Demonstrated high-level customer service experience.

A professional and respectful manner when liaising with internal and external stakeholders.

Demonstrated experience managing diverse engagement through an engaging interpersonal style including deescalation.

What you'll get in return
 If you are successful in this role, you will gain a fantastic 3 – month opportunity with the possibility of extension to a prominent and active Queensland State government body. You will undertake a full-time temporary position, Monday – Friday for an ASAP start, receiving an attractive AO3 pay rate + Super.
What you need to do now
Grace Dunn is recruiting for this vacancy. For a confidential discussion about this role, or to receive a copy of the position description, please contact Grace Dunn on 07 4049 2*** or **********@hays.com.au
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.#2861949