AddressIpa is seeking an experienced Application Consultant/Analyst for dynamic company in Rockhampton to join their team. With a focus on growth and innovation, our client offers a supportive environment where employees can thrive and develop their skills.
Key Responsibilities:
- Provide 1st and 2nd level support to address Support Requests, liaising with the Managing Director and iViis Consulting Services team.
- Maintain expert knowledge of our client's Service modules and viisConnect platform functionality.
- Undertake viisConnect configuration and setup, ensuring accurate documentation and change logs.
- Participate in project teams, assisting with requirements gathering and implementing improvements.
- Foster open communication, collaboration, and continuous business improvement initiatives.
Key Requirements:
Essential:
- Experience in documenting business processes and redesign.
- Excellent communication and presentation skills.
- Experience in providing first-level support in an IT or similar environment.
- Logical problem-solving skills and ability to make confident decisions.
- Outstanding teamwork and collaboration abilities.
Desirable:
- SQL, Bootstrap, JavaScript, HTML, and JQuery programming knowledge.
- Software development qualifications.
- Experience with MS Visio or similar tools.
- Knowledge of workplace health and safety compliance systems.
Additional Information:
- Salary: $80k+super
- Ideal for candidates with good communication and social skills, support/help desk experience, and a desire for career growth.
- Flexible hours and Hybrid work possible.
- Candidates from Rockhampton, Yeppoon, or willing to relocate are encouraged to apply.
Don't miss this opportunity to join a growing company with excellent career prospects. Apply now!
