AddressApplication Specialist
- Impactful Digital Transformation: Join a motivated technology team dedicated to leveraging digital technology and data to positively impact our people, customers, and community amidst changing work dynamics and environmental challenges.
- Supportive Technology Environment: As an Application Specialist, you'll be part of a team dedicated to supporting and enhancing solutions for our commercial property tenants, fostering a culture of continuous improvement.
Responsibilities:
- Support: Provide timely assistance to users, troubleshooting and maintaining system functionality.
- Resolution: Diagnose and fix application issues, including configurations and data inconsistencies.
- Customisation: Collaborate on tailoring applications to organisational needs.
- Data Integrity: Ensure data quality through imports, exports, and maintenance, including cleansing.
- Documentation: Maintain comprehensive system documentation, including configurations and troubleshooting.
Experience/what we are looking for:
- Flexibility: Adapting to evolving technologies, client needs, and project scopes.
- Problem-Solving: Analysing complex issues, proposing effective solutions, and ensuring technical challenges are resolved.
- Attention to Detail: Maintaining accuracy, quality, and adherence to best practices while being detail-oriented.
Technical experience:
- Minimum 1 year experience with enterprise-grade Web Content Management Systems like Sitefinity, Sitecore, or Episerver.
- Minimum 1 year experience in cloud hosting environments, preferably Azure.
- Strong knowledge of web application development, including ASP.NET, JavaScript, HTML, and related technologies.
- Hands-on experience with DevOps and CI/CD, preferably using Azure DevOps.
- Understanding of business analysis and requirements gathering techniques, such as business process mapping.
- Proficiency in using support ticketing systems like ServiceNow.
- Familiarity with ITIL Incident, Problem, and Change Management processes.
- Knowledge of audit, risk, and compliance with a focus on IT General Controls.
- Understanding of domain management principles, including DNS configuration, domain registration, and SSL certificates.
- Exposure to electronic marketing tools like Campaign Breeze, Salesforce, and Microsoft Customer Insights.
- Familiarity with monitoring tools for tracking platform health, up-time, and performance metrics.
If you would like to be considered for the role, please apply through with your latest CV.
