Appointment Setter

About SV Partners

Made up of over 130 passionate, highly-skilled employees across a range of both professional and group services roles, SV Partners, established in 2003 is a specialist accounting and expert advisory firm represented throughout Australia. With offices in Queensland, New South Wales, Victoria, Western Australia and South Australia, we provide professional insolvency accounting, turnaround strategy advice, forensic and advisory services to accountants, financial institutions, corporations, financial and legal advisers, and their clients.

Your new role

As an Appointment Setter, your primary responsibility is to handle calls and emails to and from potential clients, with the aim to schedule and manage appointments for the company's management team. You will engage with callers, gather necessary information, and book appointments based on their needs and preferences. Your role involves providing excellent customer service, actively listening to callers, and efficiently managing the appointment calendar for a number of the SV Partners team. 

Requirements

• A minimum of 12 months experience within a telemarketing, customer service, direct marketing or similar role;
• Demonstrated ability to work under pressure and prioritise tasks to meet deadlines;
• Ability to effectively manage priorities, calendars and pipeline for multiple partners simultaneously;
• Exceptional verbal and written communication – fluency in English is essential;
• Excellent organisational skills with the drive to take initiative and ownership of own tasks;
• The desire and ability to build rapport with internal and external stakeholders;
• Experience in Microsoft Dynamics or other CRM highly desirable;
• Experience utilising a variety of digital marketing platforms, in particular, LinkedIn.

What you’ll receive in return

• Great head office location in the heart of Brisbane CBD;
• Work directly with Senior Management and Directors;
• Flexible, part time hours;
• Support and guidance from your Manager;
• Paid parental leave;
• Access to our Employee Assistance Program;
• Regular team lunches, Friday drinks and a fun and active social club;
• Flexible work opportunities available upon successful completion of training period.

If you're proactive and possess the desire to progress your career at one of Australia's most well-respected firms, please submit your cover letter and CV through Seek and quote reference AS24. Only shortlisted applicants will be contacted.