AddressAbout ITEC Employment…
ITEC Employment is part of the ITEC Group, a Cairns-based family-owned business with more than 30 years’ experience providing employment, vocational training, community development, and disability and youth services.
ITEC Employment is a specialist provider of Workforce Australia services which support employers and First Nations jobseekers and has recently won a contract to deliver specialist Australian Apprenticeship Support Services to support employers and First Nations apprentices and trainees.
Our vision is to empower First Nations people to thrive, prosper, and unlock their full potential for the benefit of themselves, family, and community.
About the opportunity…
We are building a new team to deliver Australian Apprenticeship Support Services and increase the number of First Nations Australians commencing and completing apprenticeships and traineeships.
As an Apprenticeships Consultant you will promote and deliver Australian Apprenticeship Support Services including facilitating the assessment and matching of prospective apprentices and trainees with job opportunities and generating new apprentice and trainee commencements through targeted business development and account management activities.
Your passion and motivation for helping people realise their ambitions will be key to your success as an Apprenticeships Consultant. Your ability to build and maintain business relationships with a diverse range of stakeholders including employers, apprentices, trainees, RTOs, schools, and Workforce Australia service providers will ensure you deliver consistent and sustainable performance outcomes.
As part of our team, you will work closely with our experienced mentors, supporting employers, apprentices, and trainees – contributing to their and our success by increasing the number of First Nations Australians commencing and completing apprenticeships and traineeships. You will maintain relationships via regular contact, monitor progress, and help employers, apprentices, and trainees to overcome any barriers they may face.
Commencing in June 2024 and based in Cairns, with travel around the wider Cairns region, this role is full time for a fixed term of 2 years, with the possibility of extension.
ITEC Employment benefits…
- Competitive salary package, superannuation and tools of trade including company vehicle, mobile phone and laptop.
- Training and professional development opportunities.
- Employee assistance program for you and family members.
- Career progression opportunities.
- Employee benefits program including retail and entertainment discounts across leading brands.
About you…
You will be a positive, motivated, team player who has a passion for making a difference and building and maintaining key relationships within the community.
The following will be highly regarded:
- A minimum of 2 years of experience within an Australian Apprenticeship Support Services or other related vocational education and training (VET) organisation.
- Proven experience in using Ready Apprentice and Microsoft Office products.
- Demonstrated ability to develop and maintain a client base through proactive business development and account management to meet and conform to Key Performance Indicators.
- Ability to analyse, interpret and evaluate a variety of internal and external policies, guidelines and procedures when making decisions.
- Excellent customer service skills and ability to best assess, advise and manage customer needs to increase customer satisfaction.
- Proven ability to manage work priorities, meet deadlines efficiently and meet KPIs, and often work autonomously.
- Ability to adapt to changing priorities and deadlines, being receptive to change with a demonstrated commitment to continuous improvement.
- Ability to engage, respect and support customers of diverse demographics and social backgrounds, with a strong focus on youth.
- High quality written and verbal communication skills as well as interpersonal skills.
You must:
- Hold a current driver’s licence or ability to travel.
- Be able to obtain a Working with Children Check and National Police Check.
Next steps…
Candidate care is important to us. We will commence recruitment and interview processes from the date of advertisement. The closing date for applications is dependent on the appointment of the role.
To express your interest in joining the ITEC Employment team, click the 'Apply Now' button, attach your resume and cover letter outlining why you are the perfect fit for the role, and answer the screening questions.
At ITEC Employment, we work hard and have fun, while making a positive impact in the communities that we work in. We can't wait to meet you!
If you have any questions about the position or the application process, please do not hesitate to contact our HR Department: ***************@itecgroup.com.au or 07 4044 1***.
