Address
Form of workYour new company
A reputable federal government department based centrally on the Gold Coast is seeking an APS4 Planner to join their team on a fixed term 6 month contract.
Your new role
This role will sit within a specialised team out of the Robina Branch. As the APS 4 Planner, you will be providing operational and administrative support to assist with service delivery, in addition to undertaking research and analysis activities. The APS4 Planner will be responsible for internal and external stakeholder engagement and will be responsible for providing advice on a range of service delivery matters to resolve enquiries. Your responsibilities will involve:
- Gathering information from participants and planning partners over the phone or in person, enabling high quality planning and evidence-based decision-making
- Using a range of policies and procedures to make funding decisions in relation to participant plans to complement informal community and mainstream support
- Working closely with participants and their representatives to identify current and future support needs and achieve plan outcomes
- Liaising with key stakeholders
- Problem-solving and complaint resolution
- Administrative and data entry tasks
What you'll need to succeed
To be successful as an APS4 Planner, you will have:
- High level administration skills ideally within a similar role (minimum 2 years)
- Exceptional communication skills, both written and verbal, and the ability to build long-lasting relationships
- Full time availability Monday - Friday
- A positive attitude, a great work ethic and a willingness to learn
What you'll get in return
In return, you will receive a 6-month contract role with a reputable federal government agency based centrally on the Gold Coast. You will receive an attractive hourly rate of pay, a great team culture and the potential for extension for the right candidate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#2837965
