AddressCity of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference. We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of benefits available for our people have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
Please view the below documents for this position:
- Success Profile
- Inherent Requirements
We have several permanent part time positions available within our Aquatic Centres including The Harold Holt Swim Centre which is an exciting, modern and fully accessible community facility and Prahran Aquatic Centre - an iconic community facility in the heart of Prahran.
You must be available to work a variety of shifts (generally between 4 – 5 hours) and be available to work early mornings, evenings and weekends.
As the Customer Service Officer you will be responsible for providing up to date and accurate information about our centre facilities, our memberships and all our programs and services to new and existing centre users both in person and over the telephone. The capacity to handle continuous inquiries and requests for information and action from customers is essential.
The hourly rate is $33.19 to $33.96 per hour + 11% superannuation.
To be successful in this role, you will have the following :
• A current Employee Working with Children Check
• A current CPR & Provide First Aid qualification
• Excellent communication skills
• Previous experience in a busy Customer Service environment
• Accurate cash handling skills
• Strong computer literacy
Work for Stonnington today. Work that matters. People who make a difference.
Enquiries
For enquiries relating to the role, please contact Terry-Ann Szabo, Business Support Officer on 0456 912 ***.
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.
Submitting your application
We are no longer using Position Descriptions or Key Selection Criteria. Please use your cover letter to demonstrate to us that you can ‘deliver’ the aspects of the role and that you have what is needed to ‘thrive’. These are the top two sections in the Success Profile. You do not need to have a heading of each point or address each point individually. Recommended no more than 2 pages for your cover letter.
We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant.
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.
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