Address22/04/2024
29/05/2024
Permanent - Full Time
Swan Hill
Community Services and Development
MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment.
About the Role
Our Mid Murray team is looking for a customer focused, detail orientated, performance driven and hands on Manager to work cooperatively and strategically across the region and implement successful and beneficial linkages with related service providers to achieve positive outcomes. Whilst managing your own caseload of participants, you will provide leadership in end-to-end client servicing with a keen focus on driving, monitoring and managing team and individual performance to ensure performance targets are reached. You will also be responsible for developing and implementing strategies to support the achievement of a client focused approach to helping our participants gain meaningful employment.
Your duties and responsibilities will include but not limited to:
- Manage your own caseload of participants by creating career pathways, supporting them with strategies to look for and apply for work, refer them to job vacancies, link them with training opportunities and coaching and motivate them to success.
- Drive performance and team success by implementing and managing key performance indicators (KPIs);
- Provide clear guidance on business priorities, results and formulate corrective action in response to gaps in performance;
- Manage employee performance and behaviour with a focus on maintaining a high-performance culture in our newly established team;
- Identify and implement process improvement measures;
- Build and maintain strong partnerships with employers, clients and staff; and
- Coach and mentor staff to be successful.
Desired Skills and Experience
About you
You will be an outcome driven leader with good business acumen and a strong knowledge of employment services. Your polished relationship building skills will enable you to connect with people at all levels and build strong partnerships with team members and key stakeholders. You thrive on sharing your knowledge and passion through mentoring and coaching team members. Employment services experience is highly valued, but not essential. If you have a genuine desire to help people be the best version of themselves, then we want to hear from you.
Culture and Benefits
MADEC prides itself on providing a supportive environment with opportunities for personal growth and development.
We also offer:
- Salary Packaging to the value of $15,900
- Tax free entertainment expense benefits
- Additional personal leave and more!
- 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Does this rewarding role sound like something you could see yourself doing? If so, do not hesitate to APPLY NOW! Feel free to contact Stacey Fush, Director – Employment Services on 0409 951 *** or email *******@madec.edu.au if you would be a good fit or just for more information or visit our webpage www. madec.edu.au to find a copy of the Position Description for this role.
Be a part of MADEC
Our approach to diversity is simple: it’s about embracing everyone. We are committed to creating a culture of belonging that embraces the contributions of all team members, and we welcome applications from people of all backgrounds, ages, nationalities, abilities and cultures to help deliver upon MADECs purpose and drive our success.
Helping People | Addressing Needs | Improving Lives
