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SalaryA rare opportunity is available for an enthusiastic fitness focused individual who is customer service and sales motivated. We Have an Assistant Manager role to fill in Brighton East VIC.
Who we are:
Our team is tight, we are selective, we look for someone who is outgoing, willing to learn, and a people person. When you are part of our team, you will learn and grow within. You just need to have the right attitude - we will help with the rest, working with us is fun if you are someone who cares about others.
We live by the values and philosophy of People, Purpose, Profits & Play.
Amazing People, Strong Purpose, Profiting from our hard work (both financially and emotionally) & life is about fun, so always be making work fun through Play.
Career progression is important to us, we will align your goals with our custom development program to help see you thrive within the industry. This role presents an opportunity for progression into full-time employment as the club expands.
Who you are:
- Ambitious, driven, and Keen to learn new skills and ideas.
- Customer service focused, aiming for the best outcome for both the members, your team, and the gym.
- You love health and fitness and are passionate about helping people
- Tech-savvy! Anytime Fitness has market-leading Apps to help our members, so you’ll need to be handy with online platforms and a smartphone.
As our Assistant Manager along with assisting your manager, you will be required to.
- Member Retention: member management and implementing strategies to keep members engaged
- New membership: following sales processes to convert prospect inquiries into membership sales.
- Follow up inbound sales queries via email, phone, CRM database & social media
- Customer service activities including responding to member queries and genuine service calls.
- Lead and inspire team members to achieve their goals and KPI's.
- Tidying the floor and maintaining the club standards as well as spending general floor time talking to members and creating a friendly community-based environment.
- Work with the PT team and retention team to Create video & photo content for the Social Media pages such as fitness tips, health tips, training & technique guides & update our social media page.
Personal Training Opportunity:
Do you have personal trainer qualifications?
- For qualified personal trainers, there's an opportunity to conduct personal training sessions and lead classes for the right candidate - Cert 3 & 4 certification required
- Work alongside our PT team to ensure amazing member experiences by co-managing the group training and member orientation programs
The role is a casual role with varying availability and must have the following:
- First Aid/CPR [ability to get one]
- Able to satisfy a Working with Children’s Check & Police Record checks
- Minimum Certificate 3 qualification is desirable but not essential
- Applicants must be available to work a minimum of up to 20 hours per week.
