Assistant Housing Officer

• Caloundra office
• Salary packaging benefits
• 5 weeks annual leave

Churches of Christ Housing Services, CaloundraPermanent, part-time opportunity

• Flexible days and times
• 14 hours per week
• 5 weeks annual leave (pro rata)
• Supportive leadership and friendly team

About the roleThe Assistant Housing Officer is responsible for providing effective and efficient support in the delivery of tenancy and property management services. In this highly rewarding role you will provide administrative assistance and support to the Housing Officer to deliver exceptional customer service to all our tenants. Your days will be varied, however, your key duties will include:

• Supporting the Housing Officer with interviewing clients and assessing eligibility;
• Assisting with client enquiries and providing information on housing and homelessness services;
• Preparing documents in relation to tenancy management, including but not limited to issuing notices and processing rent reviews;
• Undertaking property inspections and identifying maintenance issues;
• Processing required documents to establish tenancies.

This position is rostered for 14 hours per week, with days and shift times negotiable. This could be suited to those seeking flexible shifts/ to work within school hours.About youYou are proud of your ability to manage multiple tasks concurrently, prioritising your workload, and managing your time effectively in order to successfully meet deadlines. Excellent interpersonal skills are part of your expansive repertoire, and you effectively engage with a wide range of stakeholders. With a naturally empathetic disposition you are compassionate toward vulnerable individuals.To be suitable for this position, your qualifications for the role will consist of:

• Certificate IV in social housing and/or Certificate in Administration or Business or an equivalent level of expertise and experience;
• Demonstrated knowledge and understanding of tenancy legislation;
• Knowledge and understanding of the social housing sector;
• Solid experience in a housing or community services role.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.Who we areWe are one of the largest not-for-profit community housing providers in Queensland. Our support includes everything from options for low-income earners, homeless people or those at risk of being homeless and those discriminated against in the private housing sector. Above all, we want our tenants to live in inclusive, safe and viable urban or rural communities.Imagine working for usOur values encourage us to be accepting of differences and embrace all. Our size and variety offers you real choice and opportunities to grow your career. You'll also find we offer a family friendly work culture.Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave. To ensure your career can grow, we are constantly exploring innovative training and development programs. Most importantly, you will help us positively impact the lives of thousands of vulnerable Australians.To applyTo apply for this position please click the Apply button. For further information, please contact Arlene Lewis on (07) 3327 1674.We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.Applications close: We will be assessing applications as they are received.Type: PermanentCategory: Housing ServicesReference ID: AM001249Date Posted: 22/04/2024