AddressABOUT MERCURE GOLD COAST RESORT:
Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast. Overlooking the Oasis pool and the ninth hole of the Palm Meadows Golf Course, The Green Dining restaurant and The Green Bar welcomes our guests, and extensive conference facilities host a range of exciting events.
WHAT YOU WILL BE DOING:
We are looking for a dynamic and motivated leader to join our team, who will report to, and working collaboratively with, the Food & Beverage Services Manager. This role is key to bringing the Resort's casual dining concepts to life while leading and inspiring the team, instilling a culture of guest passion, and drive financial performance.
This role will work across The Green Dining restaurant and bar, Conferencing & Events, The Cart takeaway, and the seasonal poolside Oasis Bar.
YOUR EXPERIENCE AND SKILLS INCLUDE:
- A leader genuinely passionate for providing exceptional customer service, motivated to train and develop a team to share this enthusiasm,
- Excellent communication skills, and high standard of grooming and personal presentation,
- Previous leadership experience in hospitality with a focus on guest service and team engagement, including the ability to train others on their "in trend" product knowledge for wine, cocktails, and barista skills,
- Previous experience in Restaurant, Bar, and Conference & Events will be highly regarded,
- Computer literate with strong administration skills, with experience in ResDiary, Micros Applications and Opera PMS highly regarded,
- The ability and flexibility to work across a seven day rotating roster, including late nights, weekends, and public holidays,
- Currently hold, or be willing and able to obtain, both Responsible Service of Alcohol (RSA) and Responsible Management of Licensed Venues (RMLV) certificates.
WHAT IS IN IT FOR YOU:
- Work as part of a highly motivated and skilled team, within a 292-room resort, spanning over 3.5 hectares of manicured gardens,
- A high standard of training and development with a focus on upskilling and Workplace Health & Safety,
- Potential ongoing employment opportunities with the Resort and Accor Hotels,
- Employee benefits within the exclusive ALLHeartist Program.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
