Assistant Manager - G&Tea

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.Tea and coffee bar by day, gin bar by night. G&Tea is the perfect space that offers high tea, refreshing cocktails and heavenly plates of dainty ribbon sandwiches.As our Assistant Manager, reporting to the Venue Manager, you will lead your team to deliver the daily operations of the venue.This is a fantastic opportunity where you will have the opportunity to create a unique dining experience for our guests, take good care, and lead a dynamic team with integrity.A few of your responsibilities:

• Assist Venue Manager to lead and support achievement of financial and operational targets
• Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management
• Assist with the development, implementation and evaluation of service standards and standard operating procedures
• Ensure that all areas of the business comply with the Responsible Service of Alcohol program and relevant provisions of the Liquor Act
• Assist in managing the selection, training and development of all employees to ensure timely recruitment and career growth

What we are looking for:

• Management experience within in a similar large busy environment, with a thorough knowledge of food and beverages
• Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
• Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
• Current RSA Statement of Attainment
• Flexible availability for work over a 7 day roster

About you:As an expert in Management, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you're poised to excel in this role.Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star. Join us in making a difference.What we can offer you

• FREE buffet meal with a new menu every day at our Employee Dining Room
• Uniform laundered and ready for you daily on property
• Free transport on Light Rail from Central to The Star
• $10/day parking available on property
• Up to 30% staff discounts across our award-winning venues on all 3 of our properties
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• Generous Paid Leave for primary and secondary carers
• Career development, training, and courses via The Star Academy - limitless career opportunities

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.It's your time to SHINE!Click on the link below to make your next career move with The Star.Advertised: 26 Jun 2024 AUS Eastern Standard Time
Applications close: 07 Jul 2024 AUS Eastern Standard Time