Associate Director - It Operations

Associate Director, IT Operations | Information Technology & Asset Services

• Employment Type: Ongoing
• Classification / Grade / Band: Clerk Grade 11/12
• Remuneration: $139,787.44 - $161,662.80; plus Superannuation and Leave Loading
• Location: Sydney CBD, Flexible & hybrid working options available
• Applications Close: Wednesday 24 January 2024 at 10:00am

Stepping into the heart of the NSW Government
You will have an invaluable opportunity to create a positive impact for the people of New South Wales. You will be challenged to provide the best outcomes possible in this role while developing and growing your own skills.
When you join Treasury, you join an organisation that is a whole-of-government financial and economic advisor. Treasury is a critical component of the government and provides advice that informs a wide range of financial, economic and policy driven work for the state of NSW.
We consider work-life balance a key feature of being employed here. You will have the flexibility to manage your work schedule around times that best suit your life outside of the workplace and in line with organisational needs.
Enrich your career with the NSW Treasury
While we are certain you will already have your own expertise to ensure success in this role, you will also continue to learn and improve your skills in core areas, including:

• managing the internal technology team and outsourced service providers
• establishing effective teams and relationships with stakeholders
• identifying and balancing competing customer, business and technical demands
• contributing to leading the development of new solutions and services
• maintaining knowledge and awareness of relevant issues, insights, challenges, industry trends
• providing strategic advice for business improvement.

You will join our Information Technology division within the Financial Management and Services group. Read more about your future .
Transform and develop your career in a central government agency that is invested in you.
The Associate Director, IT Operations role will provide you with the opportunity to expand your network as you will have the chance to work with multiple teams, agencies, external stakeholders, and organisations to help shape your career.
Investing in you
The team you will join is made up of a diverse and welcoming group of people. We understand what starting a new job is like, and to ensure you have the most positive experience we will 'Buddy' you up with a team member to help settle you in.
Just some of the benefits of working with Treasury include:

• Flexible hybrid working at our office at 52 Martin Place, Sydney with standard working hours 35 hours per week.
• Accrue quarterly flex time for any hours worked over the standard hours, and enjoy true work life balance
• Continuous learning initiatives to invest in your career. We invite subject matter experts to share their knowledge and expertise during in-house education sessions, and online training is at your fingertips to access.
• A healthy workplace, both mentally and physically. Our Wellbeing at Treasury curriculum offers regular seminars. From opportunities to connect with colleagues to boost social connection, to seminars on creating better financial health and physical and psychological wellbeing.
• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more.

Read more about our .
Your day as an Associate Director, IT Operations
Your typical day-to-day as an Associate DirectorIT Operations will see you oversee the provision of IT support services. The role is responsible for service excellence ensuring the professional and timely provision of services and resolution of issues. You will work closely with internal and outsourced service providers to support business initiatives required to address ever changing trends which enable informed business decisions that focus on service level improvements. You will work in a fast-paced environment driving Treasury's digital workplace management and providing support on applications, records technology, Budget systems optimisation, cyber security, data analytics and reporting.
This role liaises extensively with other areas within Treasury, with NSW government agencies and equivalents in other jurisdictions across Australia, and with external stakeholders.
Achieve success as an Associate Director, IT Operations
In this integral role there are a few things we would like for you to have to best support yourself and add value to the people of NSW.
You will be successful in this role if you have:

• extensive project management experience of multiple, complex IT projects
• demonstrated experience in the controlling, planning and implementation of projects
• strong technical skills covering networking, End User Compute, Server Infrastructure, Identity Access Management, and an understanding of all operational areas of IT
• excellent written and oral communication skills and effective stakeholder management, influencing, and dispute resolution skills
• demonstrated document management and implementation of IT operations procedures experience
• demonstrated understanding of the ITIL framework
• Government, financial institutions at a similar level and/or professional consultancy experience.

We are also committed to providing you with access to learning and development programs to help you achieve your performance objectives and career goals. Read more about how we .
Interested in working with us?
We would love to learn more about you!
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQI+ and diverse ethnic and cultural backgrounds.
Read the to learn more about the role and submit your application ONLY via the jobs platform.
NSW Treasury is an accredited . This means we provide a fair and equitable recruitment process to all candidates. People with a disability can apply for our jobs without experiencing barriers. We are committed to being an employer of choice for the people of New South Wales.
NSW Treasury is accredited as a Level 1 Activate Carer Employer.
We are committed to being an employer of choice for the people of NSW.
How we get to know you:

• an up-to-date resume detailing your knowledge, skills, and experience in relation to the role.
• complete several pre-screening questions as part of the application process.

Read more about what to expect in the .
Talent Pool
A talent pool may be created through this recruitment process. A talent pool represents a group of applicants who have been assessed and identified as suitable for this role or similar roles and who may be considered for a range of similar roles, including temporary, term, or ongoing roles, over the next 18 months.
Eligibility
To be eligible to apply for ongoing employment at NSW Treasury, you must be an Australian or New Zealand citizen or permanent resident of Australia.
NSW Treasury does not provide relocation expenses, nor can we support employer-sponsored work visas unless specifically referenced in the advertisement.
The successful candidate will be required to undergo background checks and provide confirmation of tertiary academic qualifications before commencement.
Any questions?
Visit our or contact our Talent Advisor Scott Walker,
Close of applications: Wednesday 24 January 2024 at 10:00am
A concurrent search is also underway
Click “Apply online” below to start your application.