AddressReference Number: 44142: Booking Coordinator Employment Type: On Going Part Time (PT) Location: Northern Health (All Campuses)
About Northern Health:
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.
Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD, Melbourne’s North is fast becoming the place to be!
The Role:
An opportunity exists for a Bookings Coordinator to join the Transcultural and Language Services (TALS) team at Northern Health.
The role is an ongoing part-time position three days per week (i.e. Mon/Tue/Wed, 9am to 3:30pm).
Where the successful applicant will primarily work from Craigieburn campus and may also be required to work across the various Northern Health Campuses.
The TALS Booking Coordinator holds a pivotal position in the effective allocation of interpreting services at Northern Health. Their primary responsibilities include assigning in-house and external resources in line with Northern Health procedures, while also ensuring timely communication of interpreter attendance and diligently following up on interpreting agency bookings.
To be successful in the role you will have:
- Advanced communication, organisational, negotiation, problem solving, and analytical skills
- Preferred Call Centre experience
- Advanced skills in MS Word, Outlook, and Excel
- Sound ability to manage time, set priorities, organise work and negotiate in a busy deadline driven environment
- Attention to detail, cost consciousness and procedural follow through
- A willingness to participate in service delivery activities and demonstrate a commitment to continued quality improvement
- Ability to work independently and/or as part of a team which fosters diversity
- Valid driver’s licence
Next Steps . . .
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.
For further details, please refer to the key result areas, major responsibilities and selection criteria within the Position Description.
For further information please contact:
Applications close 15 May 2024
Why work at the Northern Health?
We offer a range of benefits to support and reward staff both personally and professionally, which includes:
- Health and Wellbeing programs, including our ‘Thrive’ program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- State of the art facilities and campus partnerships
- A commitment to ongoing professional development through our ‘Learning Labs’
- Access to salary packaging, EAP and our online library
or a glimpse of life at NH, click here.
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
All employees of Northern Health must comply with the health service’s Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid-19.
