AddressAbout Us :
Jacob Toyota is part of Jacob Group of Companies, a proud, locally owned family business that has been operating in the region for over 90 years. Our core strengths are focused on family values, customer service excellence, and our employees being at the heart of our business.
The Opportunity:
Our award-winning dealership seeks a mature-minded and customer-focused individual to join their team.
Reporting directly to the Service Manager, you will provide exceptional service to our Service division whilst assisting customers.
This full-time position would suit individuals with a genuine interest in cars.
We offer :
- Employee benefits and discounts across the Jacob Group of Companies and affiliated businesses
- Access to discounts across major retailers, including health and fitness, entertainment, technology
- Personal and career growth
- Internal and franchise training
- Growth within the Jacob Group of Companies
Duties:
- Attending to phone and online bookings
- Scheduling customer service orders
- Follow up calls
- Assisting with customer enquiries via phone, internet and face-to-face
- General administration duties
Requirements:
- Passion for cars
- Excellent customer service skills
- Motivated by both profitability and customer satisfaction
- Desire to achieve
- Motivation and enthusiasm
- Competent computer skills
- Ability to work under pressure
- Long term commitment
- Unrestricted Driver's Licence
Only shortlisted applicants will be contacted
