ABOUT L’OCCITANE:
L’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practiced since the company was founded in 1976. We value authenticity, respect, continuous improvement.
We have built an inclusive workplace, where we makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals.
We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability.
ABOUT THE ROLE:
We are seeking a dynamic and experienced Boutique Manager to join and lead our Bondi team and help us continue our tradition of excellence. Our Bondi boutique was one of our first 5-Star Certified Green stores that opened in Australia, which created a milestone in our sustainability journey. Our commitment to the Green Store is a testament of our dedication towards sustainability and cements our position as leaders in the industry for reducing waste and supporting the environment
Want to be part of creating a brighter and greener future together? Learn more about what the role entails:
- Operations - effectively run the daily operations of the boutique
- Sales – inspire and motivate the team to achieve set KPI’s and budgets, increasing sales and profitability
- Team Management – manage the boutique's rostering, recruitment, onboarding & training, performance management, culture initiatives
- Visual Merchandising – maintain an attractive and organised boutique layout (in line with L’Occitane’s VM guidelines)
- Customer Engagement -foster an inviting and memorable experience for all customers
- Inventory Management – monitor and manage inventory levels
This is a Full-Time Permanent Position on a rotating roster, at 38 hour a week, where you will be expected to work at least one weekend every fortnight.
ABOUT YOU:
- A minimum of 1-2 years' experience in a management role within a similar retail business, preferably in the luxury or beauty industry.
- A strong business acumen to work to budgets, create weekly rosters and analyse reports based on KPIs
- Performance management experience.
- Excellent communication skills, both verbal and written.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Skin care experience is ideal but not essential.
WHAT’S IN IT FOR YOU…
- A competitive salary including generous staff discounts, bonuses & incentives at both our retail stores and treatments at our spa locations!
- A feedback rich culture that supports openness, transparency and collaboration
- Certified Great Place to Work 2023
- Great career progression with a strong focus on training and development
- Be part of an organisation that is officially B Corp Certified
- Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more!)
- Service Recognition where you get an extra paid day off for every 3 years of service!
- Potential salary review every 6-12 months
L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change.