Address Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description
The successful candidate is a high-energy, proactive self-starter with a passion for delivery high quality, white glove, executive experiences.
You like to work in a fast-paced, collaborative environment. The successful candidate thinks strategically, acts tactically, and possesses a strong ability to conceptualize, develop, drive, coordinate and manage a wide range of communications. The successful candidate will manage the day-to-day operations of our Sydney Innovation center and will join an experienced team of briefing managers that support customer relationship and pipeline generation / closure through strategic executive briefings in our centers.
Plan, develop and manage tailored strategic briefings that result in increased customer confidence, accelerate deal closure, and generate strong executive engagement.
Develop processes, procedures and guidelines to manage the day-to-day operations of the Center.
Build strong stakeholder relationships and provide strategic consultation to develop briefing engagements
Be data driven – capture data insights to ensure we are delivering excellence in the Centre
Collaborate with Brand, Product Marketing, Digital, Marketing Strategy and Operations online and offline content that supports the EBC’s objectives.
Manage meeting logistics and A/V requirements, being available for onsite customer and speaker management.
Scale best-practices from the other global executive briefing centres and integrate them into the APJ EBC process.
Qualifications
In order to be successful in this role, we need someone who has:
Minimum 10 years relevant experience in similar or relevant role.
Capability to work in an environment with a high degree of shared responsibility between and across team members.
Ability to work independently with minimal supervision and calmly handle high pressure situations.
Ability to work well across organizational boundaries.
Applied sense of urgency and ability to achieve results.
BA or BS, Marketing | Business |Other, or, Sales/ Marketing Consultant with event experience.
Commitment to meeting deadlines.
Demonstrated ability to work cross-functionally, developing a network of experts and executives to support briefings.
Excellent written and interpersonal communication skills.
Focus on highly professional interactions within the team and our supporters, self-accountable for interactions with others.
General ServiceNow product knowledge a plus.
Strong computer skills. Familiar with Word, Outlook and Excel .and other digital applications
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
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