We achieve this goal by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed.
Join us as a Business Analyst
- We're looking for an experienced Business Analyst to join our Transformation team and help drive project initiatives that elevate customer experiences.
- You'll be working across a varied project portfolio from large scale transitions and regulatory projects to Customer centric and ESG focused projects.
- At Challenger we work flexibly, and you can expect to work in the office 3 days per week, and 2 days from home.
About the role
As a Business Analyst you'll be working in our Customer Program office, supporting our project managers / project leads across a broad project landscape. You'll work closely with relevant stakeholders to ensure business requirements are captured in detail, ensuring adequate solutions are implemented consistently across the business. You'll identify issues, risks and benefits of existing and proposed solutions and assess other business impacts.
What you'll do
- Requirements Gathering: Collaborate with business stakeholders to understand their objectives, processes, and requirements. Conduct interviews, workshops, and surveys to elicit and document detailed business requirements.
- Data Analysis: Analyse and interpret complex data sets to identify trends, patterns, and insights. Conduct Gap Analysis.
- Process Mapping: Document and analyse current business processes using techniques such as process mapping and workflow diagrams. Identify opportunities for process improvement and efficiency.
- Stakeholder Coordination: Coordinate with various stakeholders across IT and Business Units, working on integration projects and ensuring seamless integration with our systems.
- Documentation: Create and maintain comprehensive, easy to understand documentation, including requirements documents. Ensure that documentation is kept up-to-date and easily accessible.
- Communication: Present findings and recommendations to both technical and non-technical stakeholders in a clear and understandable manner. Foster effective communication between business and IT teams. Collaborating with stakeholders to ensure alignment on project goals.
- Project Management Support: Assist in diverse projects within the Customer, Fidante, Funds Management & Risk portfolio. This may include new product setup, marketing launches, and system integrations.
The skills & experience you'll need
You'll have proven experience as a Business Analyst in a corporate environment. It would be highly desirable to have experience working across regulatory and/or technology projects.
An analytical problem solver you are capable of navigating and owning complex issues while maintaining a focus on the overall objectives.
As well as
- Proficiency in using business analysis tools and methodologies.
- Strong experience in business requirement gathering, and able to use various techniques to ensure a comprehensive understanding of what the business needs.
- Excellent organisational and time management skills. Ability to work independently and collaboratively in a fast-paced environment.
- Regulatory Knowledge: Familiarity with the corporate regulatory environment, governance principles, corporate accountability, and conduct frameworks, as well as the process for managing risk.
- Proven experience working effectively with diverse stakeholders with excellent communication and interpersonal skills.
Working at Challenger means being part of a diverse, connected team that has fun and loves what they do. We're small enough, but big enough to accelerate bold ideas, realising what's possible for our customers and partners.
At Challenger, we provide access to a range of exclusive employee benefits that will support you both personally and professionally and a hybrid work environment. Visit our benefits page for more information.
https://www.challenger.com.au/about-us/careers/our-benefits
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We value inclusion and diversity of thought, promote flexible working practices so our people can integrate their work and personal lives, and are proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality.
We believe in bringing your authentic self and a belonging in our culture. We are prideful in participating in the Australian Workplace Equality Index (AWEI) as a national benchmark on LGBTQ+ workplace inclusion and best practice in Australia. We offer the opportunity for a broad career experience and value people who are inquisitive and rigorous and are driven to make a difference.
Job type:
Permanent
Posting Close Date :
05/06/2024