Marschall Group is a privately owned company specializing General Freight and Bulk Grain Transport.
We are currently seeking a highly motivated and suitably qualified in Business Development and Transport Operations. Across the company
Tasks & Responsibilities
- Assist in managing the day to day operations of the depot.
- Recruit and train Operations Employees.
- Serve as a contact person for all workers within the Operations Department.
- Plan, organize and manage the work of subordinate staff and sub-contractors to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Maximizing growth and profitability
- Ensuring that high levels of service are maintained at all times.
- Schedule and implement policy and procedural changes.
- Direct investigations to verify and resolve customer complaints.
- Hold regular team meetings
- Liaise with key customers to ensure they are satisfied with the operational performance.
- Monitor Health & Safety within the operational department including depot and trucks on the road.
- Collaborate with other managers and staff members in order to formulate and implement policies, procedures and compliance regulations.
- Promote safe work activities by conducting safety audits, attending company safety meetings and meeting with individual staff members.
- Clean, Service and maintain equipment provided.
- Comply with company policies and procedures.
- Direct and Co-ordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Recommend or authorize capital expenditures for acquisition of new equipment or property in order to increase efficiency and services of operations department.
- Scheduling maintenance to ensure service, repairs and maintenance is conducted on fleet vehicles and trailers when required as per company scheduled maintenance guidelines.
- Direct activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
- Maintain a neat dress code, company uniform to be worn at all times.
Requirements
- Previous experience in the General & Bulk Transport sector an advantage
- Possess leadership skills and the ability to work with a team
- Solid customer service attitude with exceptional negotiation skills
- Strong communication and team management skills
- Ability to build effective relationships whether internally or externally.
- Possess effective presentation skills
- Demonstrate effective oral and written communication skills
- IT skills; ability to use the computer and business-related applications.
- Ability to work under pressure and still produce results.
- Ability to meet Operational targets and KPI's
- Ability to be proactive and plan effectively.
- Management skills; ability to get people moving towards a specific task
- Enthusiastic and passionate about the work.
- Must possess time management skills with the ability to make timely decisions.
- Possess good organizational skills
- Ability to think strategically
- Possess people skills and the ability to solve problems.
- Ability to build and maintain effective networks.
- Strategy development and project management skills.
- Previous experience in in a similar role within the transport industry (Team management, Operations, Scheduling and Allocating)
- Must be available to travel if required.
- Current MC license
- BFM Certificate an advantage
Successful applicant will be offered;
- Excellent salary remuneration and superannuation
- A company vehicle
- Uniform
- Company phone & Laptop
This is a busy role. To be successful in this position you will have strong work ethics, be highly motivated with a “Can Do” Attitude. If you feel you have the experience, ability and skills to take the next step in your career with Marschall Group then apply now through Seek. Operations Manager