Business Development Team Leader

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards, and Large Training Provider of the Year at the National Training Awards for 2023. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. By working at TAFE Queensland, you can be a part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

In TAFE Queensland, South West region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in “making great happen” through the embodiment of the following core values and behaviours in all that we do:

• We take ownership
• We are brave and contribute
• We invest in each other
• We seek to understand
• We celebrate success

Your Opportunity

We are looking to recruit a Business Development Team Leader in our Business Development Team on a permanent full-time basis. The base location of this role is negotiable across our Toowoomba, Ipswich or Springfield campus, however the appointed candidate may be required to perform work at other TAFE Queensland campuses.

The Business Development Team Leader reports to the Manager, Stakeholder Engagement and Client Experience and will be responsible for maximising the revenue generation and growth potential of the Region by actively pursuing and successfully negotiating a range of business opportunities with a specific focus across TAFE Queensland South West Region.

Key Responsibilities

• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.
• Work strategically with internal and external key stakeholders and agencies to lead negotiations to develop and maintain partnerships.
• Manage the Business Development team including: team meetings; timesheet and leave arrangements; performance management.
• Lead the efficient and effective transition of commercial business to the relevant business areas of TAFE Queensland South West region in accordance with Commercial procedures.
• Proactively identify and review potential business opportunities to enhance commercial revenue for TAFE Queensland in alignment with the organisation’s strategic priorities and record all commercial activities/contract details in TAFE Queensland Customer Relationship Management system (CRM).
• Manage and maintain effective, professional communications and working relationships with a broad range of internal and external clients and stakeholders at strategic and operational levels including resolution of client complaints.
• Initiate and develop influential presentations to enhance the TAFE Queensland’s profile and maximise training outcomes.
• Develop strategies to enable the team to meet the region’s commercial revenue targets.
• Maintain currency of knowledge across VET funding, legislation and compliance frameworks including changes and new funding opportunities.
• Maintain an understanding of the commercial aspects of TAFE Queensland including financial and business performance and any impact from external factors.
• Establish and maintain network opportunities including engaging with industry, business and the community through participation and/or facilitation of networking events and relevant committees.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated high-level analytical, organisational and problem-solving skills with the ability to conceptualise and develop sound innovative strategies for training programs that meet client training requirements.
2. Demonstrated success in the achievement of business objectives and performance targets within a commercial environment with a continuous improvement focus to improve client service and increase market share.
3. Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of stakeholders and organisations to build and sustain profitable and productive relationships and work collaboratively to foster a positive and cohesive work environment.
4. Demonstrated well developed leadership skills, enabling creativity, innovation and responsive client service.
5. Demonstrated flexibility and responsiveness and demonstrate the attitude and ability to thrive within a dynamic, challenging and changing environment.

Salary

The salary range for this position is $114,114 - $121,876 (gross) per annum.

Benefits

• Four (4) weeks recreation leave (annual accrual) 
• Flexible work options (e.g. Purchase leave, telecommuting, accrued time or rostered time off and time off in lieu)
• 12.75% Superannuation and Salary packaging
• Financial assistance towards relocation expenses may be available
• Professional development and study assistance
• Wellbeing initiatives and social responsibility programs
• Access to Employee Assistance Program
• Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
• Comprehensive Domestic and Family Violence (DFV) support options
• Work at Home Software (e.g. Adobe and Microsoft software)
• Annual staff recognition awards and years of service recognition
• Pride Network for LGBTQIA+ employees and allies
• White Ribbon Australia Accredited Workplace
• Free car parking

How to apply:

If you’re interested in this role, please click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• a detailed resume;
• a cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages); and
• the contact details for two referees (one of whom is your current supervisor).

Closing date: 4pm, Friday 2 February 2024 

Job Reference Number: TQ2024-52

Contact: Kylie Lee, Manager, Stakeholder Engagement and Client Experience

Phone: 0419 716 ***

Email: *********@tafeqld.edu.au