Business Manager | Carindale

A bit about us…

SILK Laser Clinics Australia stands as the destination for Laser, Skin, Injectables, and Body treatments. A proud part of the Wesfarmers' Medi-Aesthetics Group, our esteemed portfolio includes renowned brands such as Australian Skin Clinics and Eden Laser Clinics.

Our reputation in the aesthetics industry is built on a foundation of exceptional service and enduring results. Operating across a network of over 140 clinics in Australia and New Zealand, we are dedicated to integrating cutting-edge technology, comprehensive education, and the highest standard of service and results.

Here’s a bit about the role…

We are looking for our next champion Clinic Business Manager to lead a team of highly passionate laser & skin therapists and cosmetic injectors.  The role involves driving Clinic sales performance, coaching team members, and setting a high standard through hands-on interactions with clients. As a leader, you will guide the team to become experts in our services, ensuring a client experience that fosters loyalty.

As the Clinic Business Manager you will:

• Manage the operations of the business including administrative requirements, cash handling, team management, sales performance and local marketing.
• Develop a strong understanding what drives and motivates your staff to increase performance and client service standards.
• Monitor performance and sales constantly.
• Break down targets for team members to understand and motivate them achieve these.
• Mentor team members and assist them in their career development and progression.
• Coach team members when dealing with issues or challenges that may arise.

Interested? Here is what you’ll need to be successful…

• Proven ability to work within a fast paced environment, where you need to manage multiple tasks at a time
• Experience managing a high performing team
• Be passionate about leading and mentoring a team and ensuring Clinic success
• Analytical and financial acumen
• Budgeting skills
• The ability to understand systems and ensure that they are administered and adhered to
• Proven ability to kick Clinic sales targets, including personal and team KPI’s
• Strong and positive communication skills that inspires your team
• Qualification in beauty therapy advantageous

Benefits…

With a collective 25 years of combined experience across our group, we understand the needs of both our clients and our team. When you become a part of our dynamic team, you can expect:

• Competitive hourly rate, plus penalties as we value your skills and dedication with competitive compensation.
• Lucrative commission, bonuses, and monthly incentives to reward our performance-driven incentives will keep you motivated and rewarded for your sales achievements.
• Generous product and treatment incentives to fuel your passion with exclusive incentives to experience our products and treatments.
• Service Recognition Program to thank you for your exceptional service will be celebrated with awards that recognise your contributions.
• Access to exclusive Corporate Partnerships designed to support your health and wellbeing.
• Extensive training and career learning pathways as we are committed to your professional growth, offering comprehensive training and clear career pathways.

We are committed to providing a supportive and rewarding work environment that enables our employees to achieve both personal and professional success!

Apply now to become a valuable member of our dynamic team and kickstart your career with SILK Laser Clinics Australia today. We promise you won't regret it!

For any additional information or queries, feel free to reach out to our dedicated People & Culture team at *******@silklaserclinics.com.au  Your future career awaits – seize the opportunity with SILK Laser Clinics Australia!