** 3 months to start - Preference is Permanent $31-$34 per hr Super Pyrmont Start date: Monday 11th March **WOW Recruitment are looking for a Call Centre Consultant to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:Be involved in a new team that radiates a culture of excellence
This company encourages supports career and personal growth
All expenses paid 3 day Christmas trip each year!Generous salary packaging earning between $60K to $65K plus Super when permanent
Monday- Friday - No weekends
What you’ll be doing:Outbound customer service calls to support current marketing campaigns
Set appointments for the clinicians in your area
Learning & efficiently using a range of software & applications
Performing adhoc general administration duties
You will be provided full training and support No direct sales, converting clients is your focus
What you will bring:2 years of phone-based Customer Service experience (outbound preferred)A bubbly, positive phone manner
You’re an excellent listener, which helps you build genuine rapport with customers
Picking up the phone doesn’t faze you
Self-motivated and able to work alone/unsupervised.Excellent organisational & prioritising skills
Ability to be flexible within the workplace & work effectively within a team
Willingness to learn basic repair and maintenance…
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