AddressWe are a disability support provider that is targeted towards providing opportunities for individuals with mild to moderate disabilities, between the ages of 16-35. Founded in 2019, Stellar Experiences has grown from servicing just the one LGA in Sydney to a multi-state organisation across the east coast.
Our main services are targeted towards social outings (community-based events, music concerts, sporting days, festivals and everything in between). Additionally, we provide access to individual support workers (to work with more goal-oriented activities), weekly programs (swim club, gym sessions) as well as regional, interstate or international supported holidays.
We have a passionate, enthusiastic and driven team who understand that in this role, you get out what you put in. Our entire culture (between both our clientele and team alike) is one of opportunity and inclusion.
Stellar Experiences has received extensive recognition and accolades for its work within the disability industry and has pioneered a new method of delivering targeted support to young people that require it.
General Duties
- Exercise initiative in the application of established work procedures
- Undertake responsibility for various activities in a clearly defined area of the business
- Undertake planning and coordination of activities within a clearly defined area of the organisation
- Establish goals/objectives and outcomes for own work area
- Supervision of lower classified staff or volunteers in their day-to-day work
- May be required to deal with formal disciplinary issues within the work area
- Provide secretarial and/or administrative support requiring a high degree of judgment, initiative, confidentiality and sensitivity in the performance of work
- Assist with or provide a range of record management services
- Monitoring and undertaking tasks associated with relevant systems and procedures
- Provide assistance to senior employees
Individual Supports
- Develop and manage roster of support staff
- Provide guidance and mentorship to support staff
- Coordinate and monitor current supports being provided
- Responding to and coordinating new support enquiries
- Maintain open communication and relationships with guests and families
- Mentor support staff in providing and maintaining goal-based, active support
Capacity Building Programs
- Develop and manage roster of support staff
- Provide guidance and mentorship to support staff
- Coordinate and monitor current supports being provided
- Responding to and coordinating new support enquiries
- Ensure ongoing and timely communication to support staff
- Maintain open communication and relationships with guests and families
- Maintain open communication and relationships with other key stakeholders such as activity providers, meal venues
- Identifying capacity for new program opportunities and establish these relationships within the community
Social Outings
- Develop and manage roster of support staff
- Provide guidance and mentorship to support staff
- Coordinate and monitor current supports being provided
- Responding to and coordinating new support enquiries
- Ensure ongoing and timely communication to support staff
- Ensure ongoing, open communication with administration staff in the planning and coordinating of social outings
- Maintain open communication and relationships with guests and families
- Maintain open communication and relationships with other key stakeholders such as activity providers, meal venues
- Openly and collaboratively cooperate and communicate with colleagues in order to actively support guests needs and enable the achievement of goals and desired outcomes
- Complete all required reporting and documentation requirements of shift and guest progress, as well as additional paperwork that is considered reasonable and necessary in accordance with shift events
- Follow all of Stellar Experiences’ policies and procedures
Canberra Area Growth
- Plan and show initiative in identifying potential opportunities for growth in the Canberra region
- Showing initiative in networking and establishing relationships that can contribute to the growth and awareness of Stellar Experiences within the area
- Work cohesively with other areas of the business to ensure active communication and marketing surrounding future areas of growth
