Care Connector

The Benevolent Society

To bring dignity and self-determination to both sides of the giving equation, illuminating the realities of life on the edge of sustainability.

The Benevolent Society, operating since 1813, provides integrated support services to children, young people and families, older people, people with disability and carers.

We have more than 1,000 people-first practitioners working to help people live their life, their way.

As one of Australia’s first charitable organisations, The Benevolent Society has pioneered positive social change and uses its practice wisdom to advocate for a just society.

As our Care Connector, you will play a vital role in providing specialised and intensive assistance to our vulnerable and isolated older people, ensuring they can access essential services and connect with vital community supports. We aim to improve integration between health, aged care, and other systems at a grassroots level, paving the way for seamless access to the resources individuals need to thrive! 

• 🤝 Relationship Building
  

  Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

• 💬 Customer Query Handling
  

  Serve as the subject matter expert for the product/service, address customer questions and facilitate requests that need to be actioned by internal teams

• 🛟 Implementation and Onboarding
  

  Manage the timely setup and implementation of product/service to help customers meet their goals and drive product adoption

• 💪🏼 Resilience
  

  Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems