Address
Form of workAbout the role
We are currently looking for a Casual Administration Officer, reporting to the Audit and Compliance Manager, Targeted Services, to join Apprenticeship Support Australia based in any of our NSW offices.
We are looking for a people-focused, friendly, motivated and confident individual who will be a valued advisor and will love to provide career advice regarding traineeships and apprenticeships as well as support and encourage Apprentices to complete their apprenticeship.
Main responsibilities include:
- Supporting Employers and Job seekers with entering a traineeship/apprenticeship
- Providing career advice to a broad range of workplace participants.
- Maintain client file notes, records or information accurately and in line with contractual obligations
- Working with Apprentices and Trainees to help them overcome the challenges associated with transitioning to the workplace, and balancing work and studies.
- Helping Apprentices and Trainees who may be under pressures in their personal life, experiencing workplace challenges or struggling to build relationships with their employers and co-workers.
- Supporting Apprentices and Trainees in resolving conflict and other workplace related issues which may be impacting performance and productivity.
- Providing referral services to mental health providers, language literacy and numeracy tools, counselling services or other specialist services.
- Advising employers on strategies to ensure their apprentice receives the best practice induction when they start, and tactics for coaching and mentoring them to success.
- Accurate and time sensitive data collection and quality data management.
Benefits and perks
As a valued employee of the Business NSW you will have access to a wealth of company benefits.
To be Successful in this role, you will:
- Utilise your strong customer services skills gained in retail, hospitality, sales and transfer into a corporate setting.
- Proven experience in customer service, sales, business development and/or account management.
- Excellent communication and interpersonal skills.
- Ability to develop and maintain relationships with internal and external stakeholders.
- Accuracy and attention to detail.
- Ability to set goals, organise own workload, prioritise, meet deadlines, and see tasks through to conclusion.
- Ability to communicate and present information and ideas articulately to a variety of audiences.
- Excellent computer literacy and keyboard skills.
About the business
Australian Business Apprenticeships Centre is a wholly owned division of NSW Business Chamber and has been supporting thousands of businesses and their apprentices and trainees since 1998.
Apprenticeship Support Australia combines the 60 years of collective experience of Australian Business Apprenticeships Centre, VECCI Apprenticeships Services in Victoria and the Apprenticeships Centres of Business SA in South Australia and CCI WA in Western Australia, to deliver skills development advice and solutions to businesses and job-seekers right across Australia.
Please navigate to the below links to learn more about the business.
NSW Business Chamber
https://www.nswbusinesschamber.com.au/
Apprenticeship Support Australia
http://www.apprenticeshipsupport.com.au/
Business NSW is passionate about people and their stories. You belong, no matter who you are, how you identify, or your background, and we welcome you to apply.
All short-listed applicants will be asked to complete a range of Pre-Employment checks up to and including a criminal record check, work related references, evidence of working rights, vaccinations and qualifications.
Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Business NSW isn't responsible for any fees related to unsolicited resumes.
