Casual Receptionist - Skin Cancer And Cosmetic Clinic

Bass Coast Skin Doctors is a rapidly growing clinic based in Wonthaggi, Victoria. 

We are a dedicated, standalone Skin Cancer and Cosmetic Clinic that offers a range of services including Skin Cancer diagnosis and management, general dermatology and skin rejuvenation.

Our clinical director is well regarded in the industry and an accredited doctor with the Skin Cancer College Australasia. He has been practicing exclusively in the skin arena for more than 10 years. 

We have a strong customer service team dedicated to streamlining administrative processes that work to support the clinical team and patient experience.

We are looking for an experienced receptionist to join our dynamic team. 

Flexability is essential 

Medical reception experience is desirable

The benefits of working with Bass Coast Skin Doctors:

We are highly committed to staff culture and actively promote respect, compassion and teamwork. We strive to provide an outstanding experience for all patients and work to ensure that all staff feel valued and listened to – we encourage constructive feedback and problem solving.

As a staff member you get to experience the benefits of discounted treatments along with the benefit of ongoing education within the practice on all things skin and skin health.

You are:

• Friendly and respectful to both patients and staff
• Able to build excellent rapport with patients
• Committed to providing and upholding the standards of our center, including excellence in service provision and patient care
• Willingness to work as a team
• Flexible with your availability including availability for Saturdays

Your skills and experience include: 

• Strong computer literacy
• Excellent communication skills, both written and verbal
• Ability to maintain a high level of professionalism and confidentiality
• Capacity to work independently, show initiative and work productively within a team environment
• Previous experience in a medical reception position
• Ability to process invoices and payments
• Experience using Medical Director/ Pracsoft or similar booking system
• An understanding of the Medicare Benefits Schedule and billing
• Social media experience desired but not essential

The Job: 

• Some permanant casual hours may be available to cover up coming maternity leave
• Must be flexible for other days/holiday leave
• Product sales
• Day to day medical administration
• Phone calls, emails and faxing
• Supporting the clinical team by managing the booking system appropriately
• Self learning in regards to our products and treatments is required

please email your CV and Cover letter to *******@basscoastskindoctors.com.au

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 18 March 2024