Catering & Events Operations Manager

Catering & Events Operations Manager permanent role for an Events Supplier based in Northern Sydney on a salary of $80k - $90k plus super.

The Company:
This exceptional Events Supplier has been serving the Sydney area for almost 20 years! They are committed to delighting their clients with inspiring flavours, innovative concepts and a high level of service. They are looking for a Catering & Events Operations Manager to join their rapidly growing team.
The Role:
The Catering & Events Operations Manager will report to the General Manager. The Catering & Events Operations Manager will be responsible for leading all operational aspects for kitchen, dispatch and events while maximising efficiencies to exceed client expectations.
Key Responsibilities include;

• Contribute to a positive and cohesive relationship between BOH, FOH, sales, administration, and management teams
• Maintain a strong operational presence with a hands-on approach to off-site events
• Work off-site at events in a variety of settings & locations, for set up, service execution, and pack down - in both a service and supervisory role as required
• In supervision of events, ensure all staff are adequately briefed, and have a clear understanding of event requirements, client expectations and guest experience expectations.
• Have a clear understanding of food and beverage service flow, and set up styles and be able to recognise challenges before they arise
• Assist as required in event packing for upcoming events in a well-planned timely manner
• Assist as required in managing returning equipment post-event- Ensure all required documentation is completed post event including Post Event Report, submission of relevant receipts (Eg. parking, last-minute on-site purchases) and shared with relevant internal stakeholders
• Monitor all operational activity within event execution ensuring liaison, delegation and negotiation with relevant stakeholders to achieve effective event delivery
• Work closely with the General Manager to ensure event execution is done in line with client expectations, as done by Catering & Event Managers /Coordinators
• Ensure all elements of planned events are adhered to, changes are communicated, and any problems are communicated to relevant internal stakeholders in a timely manner
• Identify operational improvements and discuss with the management team
• Assist in maintaining inventory of equipment, beverages, linens
• Assist to maintain tidy, organised, and hygienic state of site
• Assist with catering deliveries and driving company vehicles.
• Assist in managing Catering All Rounders and Event Operations Assistants, support team members as required so they can fulfil their tasks in an efficient, timely manner
• Provide a high level of customer service and support to internal and external customers and stakeholders
• Ensure compliance to all WHS and Food Safety standards

The Candidate:
The ideal candidate will have experience working in hospitality either in FOH or BOH, and has a passion for catering and events. The ideal candidate will be very hands-on and is willing to be cross-trained across every aspect of the business. Experience in an Operational role within a venue or catering company is highly desirable.

• Valid NSW RSA (Responsible Service of Alcohol)
• Valid Australian or International Driver's License and Car
• Exceptional organisational skills
• Maintain a positive, approachable, collaborative attitude always
• Effective communicator to both internal and external stakeholders
• Sound knowledge of Food Safety standards and legalities
• Sound knowledge of WHS
• Confidence and experience to suggest strategies that can improve efficiencies and revenue potential
• Ability to deliver service excellence in all areas
• Have a keen eye for detail, be structured and meticulous
• Ability to work to a flexible schedule; mostly Mon-Fri with the occasional weekend event but occasional early hours and late nights are expected in this role
• Ability to work from office 5 days a week in Northern Sydney (onsite parking available)
• Ability to work under pressure, be quick thinking and have good problem-solving ability

For more information regarding event positions follow us:
LinkedIn: Apex Event Recruitment
Facebook: Apex Event Recruitment
If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website: www.apexeventrecruitment.com.au
Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.