Change Manager

Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We're an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907.

About the role:

The Change Manager will work with the Change Management Office (CMO) to ensure the successful adoption of change in projects and key business initiatives, which involves collaborating with internal and external stakeholders to implement strategic change management activities, including comprehensive plans, stakeholder analyses, training programs, and communication strategies.

The Change Manager will play a vital role in ensuring the successful delivery of change initiatives by applying a systematic and structured approach to change management. Strong relationships and collaboration with various teams will be needed to contribute to a culture of continuous improvement.

• Complete change & communications analysis, prepare change plans, work with stakeholders to ensure change plans are fit for purpose.
• Prepare Change related training analysis, content and complete training effectiveness assessments.
• Work collaboratively with key stakeholders and project team members to reinforce and embed new systems, processes and behaviours.
• Evaluate the impact of planned organisational changes and develop strategies and tactics to mitigate risk.
• Define success metrics and measure performance against these.
• Provide reporting and other updates to management and project teams.
• Coach for success, provide feedback, guidance and encouragement to staff undertaking change initiatives.

About you:

• Prosci Certified Change Practitioner.
• Demonstrated knowledge and understanding of change management principles, techniques and tools.
• Previous experience in successfully executing, refining and delivering effective change initiatives to a multidisciplinary and diverse group of individuals.
• Advanced listening and communication skills with the ability to clearly articulate key messages and influence stakeholders at all levels of the organisation.
• A collaborative team player with strong interpersonal skills with proven ability to develop effective and productive working relationships.
• Exhibit behaviours that instil vision, build enthusiasm and show commitment to new technologies and processes to stakeholders. 
• An experienced and adaptable facilitator at senior levels.
• Strong business acumen and understanding of organisational design.
• Demonstrated project management and planning skills.
• Strong critical thinking mindset and problem-solving skills.
• Demonstrated conflict resolution skills when dealing with multiple stakeholders with conflicting interests and deliverables.
• Able to cope with pressure and meet tight deadlines on multiple projects.
• Strong application knowledge in MS365 

Why WMQ?

Wesley Mission We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. 

We offer our team members:

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace!
• Access to salary packaging benefits that enable you to increase your take-home pay
• Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage
• Access to discounts on private health insurance, gym memberships and travel

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples. 

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives and WMQ Policy.