Primary Details Time Type: Full timeWorker Type: EmployeePermanent, full time role
Auckland based
3x positions availableThe opportunity
- More than ever, insurance is a must have! This is a great opportunity to start and develop a stable career in the insurance industry.
- Entry level, full time, permanent role. Full training and development opportunities.
- Auckland CBD, close to Britomart, hybrid working with 2-3 days working from home, happy to talk flexible.
- Reflect QBE’s core values #Team – we are all in it together- enjoy being a part of this fantastic, supportive team, working together to get things done.
- Own your work, delivering as a team as we embody #Accountable – Own it!
- Data entry & administrative support within the claims team.
- Delivery of superior windscreen claims service, determining proper policy coverage to conclude, investigate, evaluate, and negotiate assigned cases.
- Claims payment processing and authorisation.
- Be part of a fast paced but supportive team.
- More information and the full job profile can be shared with applicants during the interview process.
- Tech savvy: good computer skills, basic Excel, and ability to pick things up quickly.
- Accuracy, precision, and attention to detail: you’ll handle documentation, data entry, and administrative tasks related to claims processing. Accuracy is paramount.
- Organization: Strong organizational and prioritization skills. Managing claims files and emails, coordinating with brokers/insureds and suppliers, and ensuring timely follow-ups will be your forte.
- Collaboration: Good interpersonal (both written and verbal) communication skills. You’ll work closely with other claims handlers, underwriting teams, and other internal customers to ensure seamless operations.
- A good level of numeracy and literacy.
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance.
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super.
- The ability to maximise retirement savings through voluntary super contributions and company matching.
- Income protection, trauma insurance & Death and Total Permanent Disability insurance.
- Additional leave and support through QBE’s Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods and services, including benefits through our various sports and arts sponsorship partners.
- 2021 LinkedIn Top Employer & HRD Employer of Choice.
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards.
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion.
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates.
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads).
- Family First accredited employer since 2021.