Motor Claims Service Consultant & Senior Motor Claims Service Consultant | Brisbane, Melbourne, Adelaide & Perth
- 4-6 weeks of remote training will be provided
- Hybrid working
- Multiple positions available
- Managing a National based portfolio of motor claims and handling inbound/outbound calls
- Providing excellent customer service to our customers in a timely manner
- Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
- Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues
- High level of Customer service experience, ideally within a claims environment
- Insurance knowledge/background would be highly desirable
- Ability to multi-task and work in a fast-paced environment
- Excellent communication skills (both written and verbal)
- Confidence to learn, access and use different systems and software
- Strong attention to detail
- A team player attitude, with a focus on supporting and respecting others
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.