AddressGreat opportunity to work with decision makers at the world’s most innovative global consulting firm
Flexible work arrangements – work in a way that suits you best!
Learn from the best in the business
We are seeking an exceptional Client Account Manager to join our team and lead the account management one of the firm’s largest accounts in the financial services sector. This role can be based in either Sydney or Melbourne, and we offer excellent WFH flexibility.
What will your typical day look like?
As a Client Account Manager, your day-to-day responsibilities will be anything but routine!
You will play a pivotal role in driving the success of a key client relationship. Reporting to the Financial Services Team Leader and working closely with the Lead Client Service Partner (LCSP) and the account leadership team, you will be involved in all levels of strategic account management.
This includes client relationship development, helping leadership to define account strategies, and understanding client needs through to the day-to-day execution of the account operations.
Crucially, you will be working with a cohort of Senior Partners and have the opportunity to own and manage a prominent client and drive delivery that is impactful and differentiates Deloitte from its competitors.
About the team
The Client, Industries & Markets (CI&M) team are also known as Deloitte’s creative heartbeat. We are 200+ like-minded experts committed to thinking outside of the box and taking fresh perspectives. We develop and bring to life ideas and strategies that build Deloitte’s brand eminence and market position. Our unparalleled marketing, business development, design and social expertise allows us to make a difference across everything we do.
Enough about us, let’s talk about you.
You are an enthusiastic, resilient & pragmatic individual who can drive account strategy and planning. You’ll be well equipped to facilitate the development and implementation of strategic client relationship plans, focused on delivering the best of Deloitte.
You may have all or some of the following skills/experiences:
3 – 5 years experience in account management or similar role, operating within a complex account management environment
The ability to influence and respectfully challenge senior stakeholders
Strong analytical and quantitative skills, ability to interpret data and identify trends
Ability to effectively manage competing priorities, know when to make sound judgement calls and when to delve deeper with senior leaders
Ability to meet deadlines, prioritise and manage projects to conclusion
Can work independently in a high-performance team environment and collaborate with firm-wide resources
Understanding of CRM systems and pipeline management, or ability to learn quickly
The ability to contribute to business process improvements
A background in the Financial Services sector or the ability to quickly learn about the sector/industry preferred but not required
Professional services knowledge is an asset
Relevant tertiary qualifications or equivalent work experience
Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now.
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By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally.
At Deloitte, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request.
The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
