Client Coordinator | Receptionist

Academy Face and Body, along with its onsite government licensed day hospital, Academy Day Hospital, is recognised as one of Perth’s premier cosmetic practices. Under the expert guidance of Dr Jason Oates FRACS, our Medical Director and primary surgeon, we offer cutting-edge cosmetic procedures, dermal therapies, skin care solutions, and body contouring options.

We are excited to offer a unique opportunity for a Client Coordinator to join our dynamic team. This role is available as a permanent part-time position for four days per week, with the possibility of full-time employment for the right candidate.

This position will be based at the non-surgical (dermal therapy and injectable) reception area at Academy Face and Body.

• Delivering exceptional customer service to clients, ensuring a pleasant and professional experience.
• Greeting and assisting patients, clients, and visitors promptly.
• Managing incoming calls with a professional telephone manner.
• Performing general reception, clerical, and administrative support duties.
• Conducting data entry, scanning, and maintaining accurate records.
• Keeping the reception and waiting areas tidy and presentable.
• Managing housekeeping and miscellaneous admin tasks.
• Ordering office, stationary, and grocery supplies.
• Scheduling, confirming, and managing appointments efficiently.
• Processing and receipting payments.

• Punctual, reliable, and flexible with working hours.
• Maintains the highest level of personal presentation.
• Possesses intermediate computer skills.
• Capable of working both independently and as part of a team.
• Demonstrates professionalism and courtesy at all times.
• Strong commitment to customer service.
• Upholds client privacy and confidentiality.
• Experience with Kitomba Salon software is an advantage (not essential).
• Previous reception/administration or customer service experience is essential.
• Experience in medical, dental reception, or pharmaceutical sectors is highly regarded.

• Generous discounts on skin care products and treatments.
• Free parking and accessibility to public transport.
• Complimentary fresh fruit and monthly catered lunches.
• Opportunities for professional growth and development.

Are you ready to advance your career in the cosmetic industry? Click the ‘Apply’ button to submit your resume and a cover letter. 

• A cover letter is required for consideration for this position.
• Only shortlisted candidates will be contacted 
• The successful candidate will also need to provide a current police clearance. 

We invite you to join our team at Academy Face and Body, where you can contribute to providing outstanding service in a distinguished setting. We are excited to hear from you!