AddressOcean Gardens Inc. is not-for-profit independent living retirement village and approved provider of Home Care Packages in City Beach. We are not like other retirement villages. We are an Incorporated Association governed by its members and a Board of independent directors. Ocean Gardens subscribes to the Retirement Living Code of Conduct and is committed to upholding the highest standards across retirement communities in Australia.
For more information about Ocean Gardens, City Beach visit www.oceangardens.com.au.
About the roleAre you an energetic person with a passion to coordinate high quality care to our elderly clients in their homes?
We are looking for an experienced and compassionate Client Services Coordinator to join our team, in a full-time capacity. This role is designed to coordinate the delivery of approved home care packages and private clients for the Ocean Gardens Village.
As a Client Services Coordinator, you will:
- Develop, maintain, and review care plans, budgets and statements ensuring alignment with delivery of services for Home Care Package and Private clients.
- Work closely with the rostering and nursing team to ensure the services delivered are reflective of care plans and budgets.
- Liaise with medical practitioners and allied health professionals to improve and maintain health and independence for clients.
- Liaise with external contractors as part of the Home Care Package coordination.
- Maintain client onboarding and leave through Department of Health - Aged Care portals.
- Undertake other duties as required/directed as service needs change or grow (consistent with the above, within the scope of position and any applicable duties list and any other legal or industrial obligations).
If this sounds like you, come and join our expanding organisation with opportunities for development to support older adults to live safely, comfortably, and independently in their homes. All clients we provide care for live within our retirement village in City Beach with both ocean and garden views making it a relaxing place to work with our friendly team.
Full position description available.
Additional benefits
- Generous remuneration package
- Ocean Gardens is a local not for profit organisation with care at the heart of all that we do. Salary packaging available ($15,900 p/a) along with onsite free parking and a friendly team environment.
- Support can be provided instantly from care staff and onsite clinical guidance from a Registered Nurse and Wellbeing Manager.
The values of Ocean Gardens drive the way we influence, how we interact with each other and how we work together to achieve a common result. In this role, your work will embody our values:
Openness:We are open in our communication and encourage those around us to voice their ideas as well as their concerns.Compassion:We are kind and caring to everyone we encounter.Excellence:We are committed to providing quality service and outcomes.Accountability:We are reliable and dependable in what we do and each of us is responsible for our words, our actions, and our results.Nimble:We embrace change and respond by proactively seeking opportunities to improve/.About you
To join us, you will need:
- Current Registered Nurse License and registration Certificate for Australia (AHPRA)
- Home Care Package coordination experience and demonstrated skills of clinical experience.
- Bachelor of Nursing, or equivalent qualification
- All Ocean Gardens staff must satisfy the relevant probity checks required by legislation and Ocean Gardens policies.
- Possession of a current driver’s license
- Demonstrated knowledge and interest for aged persons in their home environment.
- Sound Organisational and time management skills.
- Excellent communication and interpersonal skills.
- Able to demonstrate an innovative and creative approach to service delivery.
- Knowledge of Work Health and Safety in a home care environment.
- Able to demonstrate competent computer skills (Word, Excel, Email).
- Ability to work without supervision, and to use initiative to resolve problems.
- Ability to work effectively under pressure.
