AddressAnglicare’s Home and Community service offers a range of supports and assistance to enable our older population to live their best lives in their own homes.
About the role
As a Client Liaison Officer you will undertake assessments, support planning, packaged care coordination and case management activities designed in collaboration with the client to assist them in achieving their identified goals. Support the client to manage and monitor their budget to ensure care packages are financially sustainable and monitor the services provided to ensure these are following relevant service models and guidelines. This role is based at our Eight Mile Plains Service.
What you need to apply:
- Certificate IV Ageing, Cert IV in Lifestyle & Health, Cert IV in Disability or equivalent
- Current National Police Certificate - or willingness to obtain
- Current Drivers Licence and own reliable vehicle
- Proven understanding of assessments, packaged care and case management
- Ability to engage clients and work effectively with them to achieve identified goals
- Support and guidance to clients with budget management and financial sustainability
- Experience in monitoring and assessing services provided to ensure they are following service models and guidelines
- Exceptional communication skills – both written and verbal – and the ability to relate to a wide range of people
- Ability to advocate strongly for your clients and the services they require
- A sound understanding of the community care system and the people who utilise this service
- Diplomacy and negotiation skills; people management capabilities
- Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
- Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
- Enjoy the potential tax savings of a Novated Car Lease.
- Employee Discounts at some of Australia's leading retailers.
- 6% Bupa Health Insurance Discount.
- Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
- Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
- Opportunities to purchase additional annual leave.
- Pastoral Care Support & Employee Assistance Programs.
- Free annual Flu vaccinations.
Please apply online and attach a copy of your current resume.
For further information or adjustment to the application process please contact the Recruitment Team at *******@anglicaresq.org.au
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.
Additional information
- Make a real and lasting impact in the lives of others.
- Provide guidance to enable clients to exercise choice and make decisions.
- Salary packaging available increase your take home pay and save on tax
