AddressOur Home and Community team is key in providing care to a range of clients, including older people and those with disabilities. Our teams provide support and services that enable our clients to maintain their independence - living happily and healthily within their own homes.
We are looking for a confident and passionate Client Liaison/Team Leader to join our team! This is a dual role working half of the time as a Team Leader supporting our Home Care Workers & Cleaners and 50% of the time as a Client Liaison based at our Hervey Bay service.
A typical day in your new role:
- Provide supervision, leadership & guidance to Home Care and Support Service workers
- Assist with the orientation of new staff
- Undertake assessments, support planning and package care coordination
- Undertake case management activities
- Supporting the clients with their budgets
- Certificate IV in Home and Community Care or equivalent
- Current National Police Certificate - or willingness to obtain
- Current Drivers Licence and own reliable vehicle
- Proven understanding of assessments, packaged care and case management
- Ability to engage clients and work effectively with them to achieve identified goals
- Support and guidance to clients with budget management and financial sustainability
- Experience in monitoring and assessing services provided to ensure they are following service models and guidelines
- Exceptional communication skills – both written and verbal – and the ability to relate to a wide range of people
- Ability to advocate strongly for your clients and the services they require
- A sound understanding of the community care system and the people who utilise this service
- Diplomacy and negotiation skills; people management capabilities
- Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
- Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
- Enjoy the potential tax savings of a Novated Car Lease.
- Employee Discounts at some of Australia's leading retailers.
- 6% Bupa Health Insurance Discount.
- Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
- Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
- Opportunities to purchase additional annual leave.
- Pastoral Care Support & Employee Assistance Programs.
- Free annual Flu vaccinations.
Please apply online and attach a copy of your current resume.
For further information or adjustment to the application process please contact Kim Tannock on 0429 175 *** or the Recruitment Team at *******@anglicaresq.org.au
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.
- Make a real and lasting impact in the lives of others.
- Provide guidance to enable clients to exercise choice and make decisions.
- Salary packaging available increase your take home pay and save on tax
