AddressRole: Client Partner, Products
Industry Coverage: Products (Retail, Consumer Goods, Travel & Hospitality)
Geographic Coverage: Australia
Location: Sydney, Australia
In Asia Pacific & Japan (APJ), Cognizant has strong presence in key growth markets like Australia, Singapore, Malaysia, India, Japan, China, Hong Kong and New Zealand. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with a trail blazing track record of growth to fuel this growth story.
Overview of Role
Cognizant Australia and New Zealand (ANZ) which is part of Cognizant APJ, is one of the largest BUs in the region. As part of our growth plans, Cognizant ANZ is seeking a Client Partner, Products to manage and grow exponentially a significant part of its portfolio across Retail, Consumer Goods, Travel & Hospitality in the Australia market. In this role, the Client Partner will balance business development and sales responsibilities including identifying, qualifying and closing new business opportunities. The role will also require working with and leveraging a top-notch client management and consulting team. The individual will be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross selling Cognizant's emerging services. The Client Partner will act as a "trusted advisor" to clients and have a mix of strategic and tactical management experience.
Duties & Responsibilities
- The Client Partner will be accountable for the business growth of the portfolio with existing and new clients.
- Build/leverage relationships with CEOs and CxOs to help acquire & grow business in large accounts/portfolios.
- Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolios
- Responsible for strategic planning for the portfolio driving customer satisfaction.
- Actively participate in business planning / budgeting exercises & provide a view to senior management
- Responsible for high-level relationship management with clients and serve as the primary management contact and client liaison.
- Generate leads and aggressively pursue them to closure
- Actively manage pipeline & ensure healthy deals in pipeline
- Recruit & manage a team of account managers & coach them to facilitate development & successful implementation of account mining / penetration strategies
- Represent Cognizant in Industry forums/conferences/speaker/panel sessions etc.
- P&L management for respective portfolio
Experience & Skills
- Seasoned business development professional with a trail blazing track record in acquiring new business.
- Thorough domain knowledge with awareness/expertise in latest digital innovations in the industry/domain.
- Possess an interest and passion towards engaging senior level executives in transformation solutions through a consultative selling approach.
- Strategic thinking and the confidence and ability to plan ahead and stay the course
- Proven track record of winning large deals & winning new logos
- Strong negotiation skills & ability to make deals happen
- Willingness to travel extensively within the market
- Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
- Excellent communication and facilitation skills.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.
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