Client Partnerships Manager

About Mushroom Group

Mushroom Group is Australia and New Zealand’s largest independent music and entertainment collective. Founded by the legendary Michael Gudinski and now spearheaded by his son Matt, Mushroom has been operating for over 50 years and now has offices in Melbourne, Sydney, Auckland, London, New York and a footprint that extends across the globe. 

With over 20 companies under the Group umbrella, Mushroom is a family-orientated company, and that family includes our artists, staff and partners. Mushroom is called home by more than 200 of Australia and New Zealand’s most experienced, creative and passionate people; and we work closely with thousands of artists and organisations worldwide – year in, year out.

About Mushroom Creative House

Mushroom Creative House is a creative agency and a production company part of the Mushroom Group family that creates ‘unforgettable’ content, events and experiences for our clients. 

Our Client Partnership team has been created to connect brands to music and entertainment. The department’s key functions include identifying, executing and reporting on campaigns that are tailored to specific briefs. 

About the role

The Client Partnerships Manager will play a key role in ensuring the consistent delivery of all facets of campaigns for our clients against agreed deliverables.  Reporting to the Client Partnerships Director, the role will be the day-to-day contact for assigned clients, ensuring expectations are exceeded when executing campaigns. It requires thorough organizational skills, high attention to detail, a proactive mindset and an ability to adapt to ever-changing situations.

This role forms part of our growth trajectory by ensuring the team is working efficiently and to deadline, and our communication and stakeholder management is top of mind. 

This is an exciting opportunity to be a part of a highly skilled, tight knit team who has the privilege of working on artist and entertainment led campaigns with the most reputable brands!

This is a full-time role based out of South Melbourne office, however for the right candidate could be based out of our Sydney office in Woolloomooloo.  

Responsibilities include: 

• Execute all facets of campaign delivery including liaising with 3rd party suppliers, venues and ticketing.
• Includes overseeing on-ground client activations, ‘winners’ fulfilment and other (May include some heavy lifting of client assets)
• Deliver key account management across assigned client group to enhance existing relationship and identify organic growth opportunities 
• Oversee client campaign reporting and adherence to timelines, acting as the custodian of all relevant campaign information relating to allocated partnerships.
• Manage client profitability by ensuring adherence to finance management including tracking campaign budgets, approvals, invoicing, and payment. 
• Effectively communicate with wider team to ensure everyone is kept fully informed of operational requirements and timelines, and other relevant information relating to the campaign. 
• Establish and maintain effective business relationships with internal stakeholders
• Work collaboratively with Client Partnership team to create campaigns and contribute to presentations relating to the pitch process. 
• Work with the wider team to identify growth opportunities and process improvements 

Sounds like you? If so, you will have the following. 

• 2-3 years experience in partnership management  
• Experience within the entertainment, sports or creative industry is ideal  
• Passion for the Music and creative industry
• Strong written and verbal communication skills with team and management
• Tertiary qualification in Business, Marketing or related discipline (ideally)
• Ability to work independently and within a team 
• Strong relationship building skills, with the ability to quickly build rapport and work with internal and external stakeholders
• Proactive, eager to learn and has a can-do attitude.
• Budgeting and financial skills 
• Proficient with Microsoft Office suite of products.
• Strong organisational skills with the ability to multi-task and prioritise multiple tasks/timelines.
• Project management skills/experience

If you have what we are looking for – and you are passionate about working in a thriving business in the music and entertainment industry, then we would love to hear from you.

Please send through your resume and a short cover letter, telling us why you’d be a great fit for this role and what excites you! Please include your salary expectations and notice period within your cover letter. 

TO BE CONSIDERED FOR THIS ROLE, YOU MUST HAVE CURRENT WORK RIGHTS TO ACCEPT A PERMANENT ROLE IN AUSTRALIA (NOT REQUIRING SPONSORSHIP).